• underisk@lemmy.ml
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      13 days ago

      Are you rich? Then yes. If you’re not rich, then you need to suffer and struggle for needing to use valuable resources that could be used on people more deserving; like the wealthy.

      • LovableSidekick@lemmy.world
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        13 days ago

        It’s not that they’re hoarding scarce healthcare resources so they’re available for the wealthy. They could provide care for everyone, but then the system wouldn’t run at the desired profit level.

        • underisk@lemmy.ml
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          i didn’t say healthcare resources. money is a resource and you must give it to your betters if you want access to affordable healthcare. they are hoarding one resource by denying access to another.

        • Maggoty@lemmy.world
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          13 days ago

          There is also a giant undercurrent of wealth ministry in the American upper classes. Since about the 1960’s they’ve been pushing the idea that God blesses good people with money and punishes bad people by making them poor. It’s mixed with the Protestant Work Ethic so they also see poor people as lazy and undeserving.

          It’s a completely self serving and self fulfilling ideology but it makes them feel good so we all have to suffer because we lost the lottery at birth.

          • LovableSidekick@lemmy.world
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            12 days ago

            The mentality goes back much farther than the 1960s. In a traditional Christian family the father is the giver of rules and justice. “Wait til your father gets home!” Kids learn that doing what daddy says leads to rewards and disobedience leads to punishment. Follow the rules and you prosper, break them and you suffer. This translates very directly into thinking poor people must be bad people. They must have broken the rules somewhere along the line because look how they’re being punished. Wealthy people must have done all the right things in all the right ways, because they’re getting rewarded with prosperity and that’s what’s supposed to happen. f you’re conditioned into that mindset, class differences make perfect sense.

        • bobs_monkey@lemm.ee
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          13 days ago

          More that people wouldn’t be reliant on shitty jobs for healthcare. The current state of affairs ensures obedient workers.

    • Donebrach@lemmy.world
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      13 days ago

      You can get whatever you want, but you have a $37,849.45 bill because you used the wrong door.

      See, that door you used was operated by Attenya Healathus, not the Hospital, which is operated by Wellmeat (formerly Agape Plalauthis) so your care was not covered. If you had entered through the door (as outlined in your EOB) to the right, it would’ve only been an $800 copay for your splinter removal.

    • IMongoose@lemmy.world
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      Oh ya, you can get care. And then you fight with insurance about whether or not that was the right doctor to use or if it was really necessary in the first place. But insurance won’t talk to the hospital and the hospital won’t talk to insurance so you have to talk to each of them in turn while waiting on hold every time. It’s a wonderful system.

  • Theo@lemmy.world
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    13 days ago

    And your doctor will have to fight with the insurance company over the phone for an hour to do a pre-auth. When my doctor wants to perform something or give a certain treatment not covered, he assures me he will make this long and stressful call. I really wonder what they are discussing and what goes on in these conversations…

    • IninewCrow@lemmy.ca
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      13 days ago

      What doctor has time to do that? I’m in Canada and I can never trust my doctor to have any conversation with anyone, at any time longer than five minutes at a time for anything.

      The best tactic I’ve found if you want to get anything done for yourself or someone close to you is for you to do the legwork and make calls, contacts and literally hound people to do their job. If no one is there to push things along, no one is going to magically appear to help you … that is a fantasy that seldom and rarely happens, even in our publicly funded system.

      You or someone who is capable should advocate for you every step of the way, otherwise you will just get lost and forgotten in the system … whether you are in the US or Canada.

      • drosophila
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        I’m in Canada and I can never trust my doctor to have any conversation with anyone, at any time longer than five minutes at a time for anything

        The best tactic I’ve found if you want to get anything done for yourself or someone close to you is for you to do the legwork and make calls, contacts and literally hound people to do their job.

        This is my experience in the US as well. Also nobody knows anything about anything.

        Doctor A puts you on a medication, doctor B doesn’t know until you tell them and then he says “he put you on that!? You shouldn’t be on that, I’m taking you off it.”

        You go to have a surgery and say “hey guys, did you know that I’m difficult to intubate? Because I could die if you don’t take that into account”, they didn’t know.

        “Hey guys, I have reason to believe that the insurance card I was issued in the mail isn’t completely correct, can anyone help me with this?”, 4 different people at the company that issued the card have no idea what’s going on, don’t even know about the policy tied to the card in question and think you must have accidentally called the wrong company (you didn’t).

        “Hey guys how much is this going to cost?” it is literally impossible to say.

      • Theo@lemmy.world
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        13 days ago

        I have a doctor that actually cares. If I had one that didn’t, I would not stop until I found one that did. It’s mostly getting the insurance to cover medications that they don’t. The doctor usually spends the last hour of his day doing this, for me and other patients. You have to find a local doctor outside of a major city with less client base so they DO have the time. I am in the US. My deductible is very high but the medication I take is life sustaining and I can never pay for it. I have to do this every 6mo to a year: make an appointment and hope the doctor gets their way. Once they didn’t and that is why I am at my current doctor. There is not much negotiating a patient can do calling the insurance themselves. They will just look and see you don’t know what you are talking about. No matter how you complain about the symptoms, your financial burden, your family, or the fact of it being life-sustaining. Best to have a medical professional advocate. I have even tried with doctor letters and emails forwarded before calling. That is why I wonder what the doctor actually says that gets through.

      • shawn1122@lemm.ee
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        12 days ago

        What you are saying is generally true. The only real oversight in ensuring things are moving forward is us ourselves as patients. It’s our responsibility as patients to take charge of our health.

        That being said, P2P is sadly a standard aspect of American medical practice. Essentially anyone in a direct patient contact position position has done them. In the clinic or hospital, it may be your primary clinician handling it but it doesn’t necessarily have to be. It can be handled by other clinical staff or a group of nonclinical doctors also.

        You dont have to worry about P2P since it will get taken care of (whether the service will be covered by insurance is another story). Instead I’d focus on keeping disconnected parts of the system abreast of your medical conditions and current list of medications. Because health information is protected there really isn’t a great solution for centralizing this data yet so if you go to a clinic that’s on a different EMR, they’re not going to have all of the necessary information available to them.

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      13 days ago

      When I was a clinic assistant in a cancer-focused plastic surgery clinic, it was my job to fight with the insurance companies. I did prior authorizations for every surgery and they would do shit like approve the removal of a melanoma without requiring prior authorization, but performing the skin graft to repair the 10cm diameter hole required a prior authorization because the procedure code falls under the “Plastic Surgery” heading and they wanted to make sure you’re not getting skin grafts for cosmetic reasons.

    • BearOfaTime@lemm.ee
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      13 days ago

      I’ve had doctors lead me to make certain statements so they can more readily justify a given treatment that they know I need.

      It’s a bit of a wink-and-a-nod situation.

      It’s even worse if you’re part of an HMO, because the doctors are beholden to the business side, unlike independent doctors who don’t have a management overhead telling them how many times a year they can prescribe a treatment, becuase they’re doing it more frequently than other doctors in the system.

      This demonstrates the major issue with socialized care, because it’s also managed this way. I’ve been in both HMO and PPO systems - overall they both cost about the same despite HMOs acting like they cover more day-to-day stuff. It’s just with PPO (independent doctors), I get care that’s more tailored to me and my wishes, I don’t get pushback from corporate, because there’s no corporate involved. I may have to discuss with my doctor how to present things so my insurance won’t push back, but at least the insurance company doesn’t directly control my doctor’s salary, bonus, etc.

      All this crap started in the 80’s as business management orgs started taking over healthcare organizations and consolidating them, and turning them into profit centers.

  • spujb@lemmy.cafe
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    12 days ago

    cause of death: not knowing the cheat code to getting treated like a human being that exists for some reason

  • Buffalox@lemmy.world
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    It’s hard as one having free (state paid) healthcare in EU, to imagine anything but just going to the doctor, and the doctor seeing to it, that you get the correct treatment.
    No paperwork, no hassle, no bill.
    I can’t imagine why USA hasn’t introduced something similar yet, but prefer all that bureaucracy that only makes the whole process way more expensive. Just to make sure some unemployed poor guy doesn’t get free treatment!!
    USA is a psychopathic society.

    • PunnyName@lemmy.world
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      The US isn’t a country.

      It’s a business dressed up as a country.

      (More like 50 countries dressed up as a business dressed up as a country, but then even that gets more complicated)

      • classic@fedia.io
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        13 days ago

        wtf do we call our society, anyhow? Just “capitalist”? Is that still the term?

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            You know, I probably agree. We’ve, at the least, been headed in that direction. And, are likely about to plunge all the way in, a month from now

            I looked up oligarchy on Wikipedia out of curiosity. Although it’s debated, the U.S. is listed as an example of one

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              I would have agreed on the “probably” until Musk basically bought his way into max corruption with a seat right next to the president.
              Those 40 billion he has practically lost on Xitter, will most likely be gained already within the first year.
              There is no doubt IMO that USA is now de-facto an oligarchy.

          • djsoren19@yiffit.net
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            12 days ago

            We were an oligarchy.

            With the new administration, it would be more apt to call the US a plutocracy.

        • Buffalox@lemmy.world
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          Apart from also being an oligarchy, yes it is capitalist.
          But here (Denmark) we would technically call it SUPER capitalist.
          Because Denmark is also capitalist, but like the rest of EU, we balance capitalism with general interests of society. Where USA favor capitalism way more.

          • prole
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            No, it’s not super, it’s just capitalism. What you are describing in Denmark is a “mixed economy”.

      • prole
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        12 days ago

        This is too close to sovereign citizen bullshit for me to take seriously.

    • classic@fedia.io
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      “We” have been heavily propagandized into this. As a nation we’re a masterclass in being brainwashed against our own interests

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        Once upon a time, I thought the arrival of the internet would mean ordinary people would be better informed. But Trump being elected twice has proven me wrong.
        It’s not used as much for information as it is used for misinformation and propaganda.

        In the 70’s I thought better information would end religion, it’s insane how quickly we are getting absolutely nowhere.

        I have come to realize, that I’m VERY naive in some respects. Hard not to turn into a cynic.

    • partial_accumen@lemmy.world
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      I can’t imagine why USA hasn’t introduced something similar yet, but prefer all that bureaucracy that only makes the whole process way more expensive. Just to make sure some unemployed poor guy doesn’t get free treatment!!

      (concepts stolen from a very insightful reddit post from years ago) Nearly all modern conservative positions can be explained with two idea.

      • Society is zero-sum. For someone to gain something, someone else must lose something.
      • Class is defined and there should be no mobility for lower classes to ascend to higher classes in society.

      So apply this to healthcare:

      Most arguing against medical-treatment-for-all view it as zero-sum. So for most its not just because they don’t want some unemployed poor guy getting free treatment, but rather, “if the unemployed poor guy gets free treatment, then treatment won’t be available at some point in the future when I need it”. This is silly of course.

      For others arguing against medical-treatment-for-all, the suffering is the point. The unemployed poor guy should suffer because that is his station in life. A life of comfort is reserved for those of higher classes. They believe, alleviating his suffering would go against the class he’s in and should in. This is, of course, also silly.

      • Maggoty@lemmy.world
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        They also use the higher taxes argument. They lean on the decades of anti tax propaganda and tell people your taxes have to go up for it to work. Of course your taxes go up by less than you save on premiums and deductibles, but they just shout, “taxes are theft” over anyone pointing that out.

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          They also use the higher taxes argument. They lean on the decades of anti tax propaganda and tell people your taxes have to go up for it to work.

          This is a rephrasing of their zero sum argument. As in “for the poor to gain healthcare, you, the middle class, must lose wealth”.

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      13 days ago

      Wait until you find out that we actually get money deducted from our paychecks, a good some of money under “Medicare”, that we don’t get. We just pay for it on top of our monthly premiums for the insurance.

      • prole
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        Of all the things to be angry at re: health insurance, this ain’t it. You are not mad at Medicare existing. Like you do realize that 99% of people on this site want what you just described, but for all health care at all ages, right?

        There are plenty of issues with Medicare, but what you just described is probably the easiest part of this whole situation for a European to understand due to its progressive nature.

        • lightnsfw@reddthat.com
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          I think it’s pretty reasonable to be pissed about paying for something you can’t use. Especially if they’re in the same boat I am where their taxes are literally the difference between owning a home or not.

          • prole
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            Yeah, and my taxes shouldn’t have to go toward paying for schools because I don’t have kids right now, right? And what about libraries? I haven’t been to one in decades, why should I pay for them? And roads… I don’t currently have a car, so I should not have to contribute to maintaining roads and bridges.

            Are we really going to have to go back to middle school and explain the social contract?

    • x00z@lemmy.world
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      13 days ago

      It’s pure lobbying.

      That CEO’s company made $22 billion in profit or something. Put just $1 billion of that in lobbying and you got a whole army of people manipulating the results in favor of the current status quo, and you’ll have your $21 billion instead of $0.

    • Altima NEO@lemmy.zip
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      13 days ago

      Because the CEOs of healthcare companies keep pushing to lobby against anything like that which would hurt their profits

    • Maggoty@lemmy.world
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      13 days ago

      It’s money. It’s specifically a video of a white man with an expensive suit dancing in a rain of hundred dollar bills while the chorus to Money Money Money plays.

      Politicians know the system is broke but they benefit from the money and have government sponsored top tier healthcare.

    • Bytemeister@lemmy.world
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      13 days ago

      Right, but what do you do when someone who works less, or isn’t as talented or smart, as you gets the same or better healthcare!?

      Edit: /s

      • Buffalox@lemmy.world
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        13 days ago

        Same not better. And that’s the thing, when equal healthcare is the norm, it becomes surprisingly normal. Nobody gives it a second thought.

    • LibreHans@lemmy.world
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      12 days ago

      It’s hard as one having free (state paid) healthcare in EU

      Your health care is neither free nor “state paid”, you pay for it, the government just takes the money before it ever arrives in your bank account. You should know how much you pay, and how the service compares to a comparable commercial health plan.

      • Buffalox@lemmy.world
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        Oh for fucks sake, I wrote state paid exactly to prevent this bullshit. Obviously we pay the state through taxes.
        This is such a tired argument, and doesn’t change that single payer or whatever words Americans use to describe what we in Europe merely call healthcare, but healthcare for all is so much cheaper to run, that the money saved easily cover the poor that can’t afford to pay if they had to.

        Your moronic parroting of extreme right wing talking points have zero impact on a reality that is way different from what you try to manipulate people into thinking.

          • Buffalox@lemmy.world
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            I attack you for stating the obvious, which seems like an attempt to make it seem like “free” healthcare doesn’t really matter, and cost the same as privatized through private insurance. When in fact it is way cheaper overall.
            In Europe healthcare cost are about half of what they are in USA, and life expectancy is longer, and old age quality of life is higher mostly because of better old age health.

            • LibreHans@lemmy.world
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              12 days ago

              If it’s obvious, why don’t you use correct terms, something like “public health care”? Using correct terms is an extreme right wing talking point? Lol…

              • Buffalox@lemmy.world
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                Because Americans have so goddam many terms for similar things. Single payer, universal, public, public insurance, private insurance, community based, employer paid. The current system is called “Mixed non-universal”. So I used a description instead. And you knew what I meant.
                BTW how many languages do you speak? It’s pretty low to criticize minor mistakes by someone writing in a 2nd language.
                I write better American than many Americans!!!

                • LibreHans@lemmy.world
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                  11 days ago

                  So you intentionally say wrong stuff and then attack people as extreme right wing who correct you. Charming. You’re also starting to make excuses, 2nd language, but you still can’t apologize for your shitty behavior.

    • HikingVet@lemmy.caOP
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      Unfortunately there are people here in Canada who think it’s a better system. 😕

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        From an American: I’m so sorry our idiocy is bleeding into our neighbors up North. Learn from our mistakes!

        Tell everyone you know that our healthcare literally bankrupts our working class, and that we still have crazy wait times for appointments due to our staffing shortages! Tell them there is absolutely zero upside to using anything remotely like our system!

        • mightyfoolish@lemmy.world
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          Lobbyists in Canada (and northren European countries as well) will always try to dismember any social privelages their citizens have. The payoff is huge and the risks for trying to do so are negligible. Also, they can just blame the immigrants (which is hilarious in the US and Canada since all of us are immigrants or descendents of immigrants).

        • GiddyGap@lemm.ee
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          Complaining about the taxes would be the dumbest since the US spends a lot more tax money for a lot less per capita.

    • thermal_shock@lemmy.world
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      12 days ago

      we don’t get a say, it’s up to how much money they can make off us. system is rigged hard unless you have money or a ghost gun apparentlym

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        We don’t get a say, but half the country will defend this shit and excuse it before they’ll accept any socialized medicine. And they vote accordingly.

        • Liz@midwest.social
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          Medicare for All is broadly popular. We’re just stuck with a two-party system that has been captured by corporate interests. We can’t vote third party until we get proportional representation like SPAV.

    • Schadrach@lemmy.sdf.org
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      Hey now, we have some of the best healthcare in the world if you can afford it, and healthcare stats that demonstrate just how few people that actually is.

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    Good luck getting them to give you an answer at all to any of those questions. You’re going to need to get a lawyer and spend a lot of money and time getting any response at all from anyone who actually works for the company, since the customer service doesn’t have access to any of that information and they wouldn’t be allowed to reveal it even of they did. It’s an insurance system, not a social service system where you have some kind of rights.

    Insurance companies are designed to find any reason possible not to pay a claim, whether it’s homeowner’s insurance, liability insurance, or any other type of insurance. And they have plenty of lawyers on staff so they’re happy to make the lawsuit take long enough to cost you more than the claim is worth to you and it barely costs them anything.

    • Cethin@lemmy.zip
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      The reason why this would work is because it makes it appear as though you may get lawyers involved. Yeah, they don’t want to pay out claims, but they also don’t want to get sued and lose. This is an intimidation check to make them either back down and pay out or risk potentially going to court with someone who appears to know what’s up. They’d rather just pay the bill at that point, at least as long as this doesn’t become common.

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        That might be the case if you got to talk to someone with the ability to do anything about it. Customer service is just able to tell you what happened, not really make any change. You can file an appeal, but you can’t really ask for much during that process. It’s mostly automated and the people who process those have very specific criteria for overriding an initial decision and have a very short period of time they’re allowed to spend on each appeal.

        So the only way you’d get to someone who might be able to access any of this information is through a lawsuit. Trying to intimidate a worker with no power, no access to information, and a very high quotas is unlikely to have much effect. And these companies all have more lawyers on staff and/or retainer than any of us could afford in a hundred lifetimes. And those people aren’t going to give that information anyway. Nor would they give it to any lawyer you might hire in most cases. Proprietary information has way more legal protections than consumer rights, even in healthcare. You’d need to get a judge to order that release of confidential information about an employee or proprietary algorithm in most states, unless you convince someone to sacrifice their job, their freedom, and possibly their life to become a whistleblower.

        So unless your claim is in the hundreds of thousands at least, it’s unlikely you’ll spend less on lawyers just to get your case in front of someone who can answer these questions much less compelled them to give it. Otherwise, they’d have an incentive to pay claims in good faith in the first place. So there’s no intimidation felt on their end by things like this. It just makes them get I to a defensive posture if anything, and likely reduces your likelihood of getting an appeal approved in a timely manner.

        Your best bet if your claim is denied and appeal fails and you actually have a case is to hope you live in a somewhat progressive state that funds their insurance commission and has more consumer-friendly laws, and go to them for help. Federal laws aren’t going to help much unless you have evidence of fraud or you understand all the details of the case and can point to specific contract language or laws they violated already. But in that case the appeal should be all that’s needed.

        • TonyOstrich@lemmy.world
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          I would add a caveat to your statement. It might not be just through a lawsuit but the threat of a lawsuit. A lawsuit will cost big money, but having a lawyer right the company a letter shouldn’t cost more than a couple of hundred bucks. Most people give up immediately and that’s what they are counting on. Worst case scenario is what? Tack a couple of hundred on to the thousands you will already owe? Basically a drop in a bucket.

          Also, as scummy as the profession and some lawyers are, there are plenty who just want to do right by people. I have only paid a lawyer once, but I have talked to around half a dozen in my life time with questions about the law and some of the issues I was having. One or two probably spent at least a couple of hours on me over the course of a month or two when you factor in the initial 20-30 minute conversation, reading the documents I put together, and answering some of my follow up emails, and despite my insisting they charge me, they were insistent on not doing so.

          (I suspect because in many of the situations what was happening to me was morally wrong, but legally more or less fine just barely grazing the gray area, and taking payment for their time could be construed as them acting as legal counsel as opposed to just answering some questions)

  • prole
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    I guess I get hung up on the whole:

    Everyone knows this is true; it’s not a secret in any way. But it’s a violation of a number of regulations

    bit.

    So it seems like we could very easily stop these corporations from literally killing people with already existing regulations we are just choosing not to. COOL.

    • AnarchoSnowPlow@midwest.social
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      12 days ago

      Bold assumption that “we” (meaning the government) includes anyone actually reading this, because as far as I can tell the only “we” the government considers is capital owners. Unless you’re proposing some alternate method of behavior alteration.

  • Mandy@sh.itjust.works
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    13 days ago

    Every time I learn something new about murica its a new horrifying thing that makes me wonder how your country hasn’t been thrown into civil war.
    What so many Americans seem to consider normal is sounding quite insane for more civilised countrys.

    • prole
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      12 days ago

      Ok let me try: bulletproof backpacks.

  • Donebrach@lemmy.world
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    13 days ago

    Semi related, recently I was referred to what I thought was a “specialist” from my doctor for a thing but I couldn’t myself determine if they were in-network with my insurance. Turns out what was implied to be a specialist was actually just a company that determines where to send people for this specific service, so we’re at the point that a primary care provider is working with a 4th party to deal with the 1st party and the 5th party is running services at the 2nd party and I am 1) the person responsible to figure out this insanity and 2) will likely be billed an obscene amount of money for something that should’ve been a 1:1 convo with a doctor and a hospital because one or five of the likely 30 people across 8 companies missed an email. (And you know all those people are they themselves dealing with the same nightmare and probably being paid a paltry $15/hr.

    • m4xie
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      12 days ago

      The free market is so much more efficient than the government!

    • Proposal6114@lemmy.dbzer0.com
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      12 days ago

      Yeah, that sounds about right. After a heart attack scare, a night in the hospital and all the cardiac testing that went with it, I received a letter in the mail from some company I’ve never heard of that determined my tests were necessary and would be covered. Weeks later. Like, motherfucker, what was the other option? We all thought I was dieing… ER had me admitted in less than 2 hours. It was bad … And someone needed to contact a fifth fucking party to make sure I deserve to live?

      Fuck me. I wish I could leave this place and get my family someplace sane, where they are safe.

  • chiliedogg@lemmy.world
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    13 days ago

    I jump straight to filing a complaint with the Department of Insurance. The insurance company immediately gives me the authorization every time.

    Can they respond to the DOI that I haven’t followed proper escalation procedures? Sure. But they just fold because they know they’re in the wrong and I am clearly willing to escalate matters.

    • BaroqueInMind@lemmy.one
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      13 days ago

      It was always meaningless. It never had any legal repercussions if it was broken, just like ethics agreements politicians get to waiver.