What if protonmail, gmail or whatever email provider you are using goes belly-up? Are all your accounts doomed?

If so, what are some preventive measures? Adding backup emails to your registered accounts?

  • surewhynotlem@lemmy.world
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    1 month ago

    If Gmail goes belly up, you won’t have a problem. Every service will have a problem. You can just ride along with all the other customers.

  • dhork@lemmy.world
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    1 month ago

    All my shit is in the Google ecosystem. I am fairly confident that Gmail is not going away anytime soon. However, I am more afraid that some obscure ToS violation will forcibly disconnect me from their ecosystem, and I will have to scramble to make sure all my contacts have my alternate info. I am doubly screwed, as a Google Fi customer. If we all get suddenly degoogled, I lose a phone number that I have had for over 20 years.

    As good a deal that Fi is for me (I normally don’t use bandwidth unless I travel internationally), I may switch soon just to reduce my exposure to Google.

    • deegeese@sopuli.xyz
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      1 month ago

      This is why I’m migrating off Google to a custom domain. I have no fear Gmail is going away, but I fear if they ever block my account for some inscrutable reason there will be no way to appeal or get actual customer service.

    • Fi isn’t that great. We were on Fi for years; I switched to Mint, my wife stayed on Fi until I was sure it was going to work. So far, I pay less for more, no gotchas.

      It was amazing when it first came out; now it has a lot of competition that beats it.

        • I haven’t tried it yet, and I haven’t had a reason to look into it. My experience with Fi was that you pay $10 per Gb - it didn’t come out of your normal bank - and per-minute charges. When I was traveling, I used my company phone, or if on vacation, purely data with heavy up front-caching as much as I could at the hotel. I really don’t like surprise bill sizes.

          But to be honest, I haven’t tried Mint internationally, so I can’t say.

    • aard@kyu.de
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      1 month ago

      Some years age when I was still using some more google stuff (like an account for calling out from my PBX) I had each service assigned to its own google account to limit the impact of google doing something crazy to an account.

      Apart from playstore youtube red is now the only service left - and that’s about to go as they now made it too expensive, especially taking into account that they enshittified it so much that we’ve blocked it on the TV, and “adfree on TV” was the main use case there…

    • Hupf@feddit.org
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      1 month ago

      It’s not really “the only way”. A similar problem to think about would be: what if your primary email account got compromised?

      It makes sense to set up alternative means for recovering any account (or changing the associated email address), for example via second mail address, phone number, one-time-passwords, snail mail or similar. Many account providers use a recovery question system - here, I’d suggest using irregular answers, e.g. for “what is your favorite colour”, I would’t use a colour at all to make it harder to guess.

      Compartmentalizing would be another approach: use different providers in a mix so that when one goes the way of the dodo, parts of your registered accounts remain useable. Ideally, for “critical” stuff like bank accounts, you’d split them up between different email addresses. But then again, for this kind of account, I’d really expect the bank to provide some other ways of backup access/restoration.

  • MummifiedClient5000@feddit.dk
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    1 month ago

    You’d be fucked like a choirboy at a Viagra-sponsored catholic-con.

    Especially if they let the domain expire and you didn’t have time to migrate all those accounts that can be reset with just an email and a bad actor then registers the domain - or even just a slightly dumb actor that allows someone else to use what was your old email address.

    • poleslav@lemmy.world
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      1 month ago

      This might be the single most hilarious “you’d be fucked” statement I ever heard and I’m definitely stealing it for future use lmao

  • nimble
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    1 month ago

    Register your own domain and use that. Then if your email provider dies then you can take your domain elsewhere.

    • bamboo
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      1 month ago

      How screwed would one be if the domain they bought was a ccTLD and that country ceased to exist?

      • nimble
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        1 month ago

        A little but not completely. There are defunct ccTLDs that still exist and can be registered, but .io currently doesn’t have a clear future. I suspect that if a ccTLD is eliminated completely then there would be advance notice for you to start updating all your accounts to a new domain. So it would be annoying but not screwed

  • bitwolf@lemmy.one
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    1 month ago

    Get a domain and register an MX record.

    If your email provider shuts down, forward the mail somewhere else.

  • thallamabond@lemmy.world
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    1 month ago

    I recently lost my oldest email and I didn’t plan accordingly. Roadrunner email. It’s still a pain in the butt. I’ve managed to change almost everything (that I can REMEMBER) to my newer email, but there are two that haven’t been changed because they require an email to the old email first… It’s gone.

    That email was probably 20 years old and I have no idea what services I had signed up through it.

    The moral of my story is to read emails from your email provider. Apparently they sent out warnings 6 months in advance, but I always ignored their emails.

  • invertedspear@lemm.ee
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    1 month ago

    Cox just shut down their email services. They did so by transitioning everyone to yahoo and gave yahoo the cox.net email domain. As long as the provider plans accordingly, they can shut down and not screw over their customers. It was hell getting grandparents to understand their email changed but not really, and just to reconfigure outlook for them so they can keep getting those prayer requests. “No grandma, that’s your windows password, what’s your email password? because that doesn’t work. You know what, I’ll just look it up in the registry.” It was a pretty seamless transition all things considered.

  • Brkdncr@lemmy.world
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    1 month ago

    I own my own domain and back up my emails. It would be a pain and cost a few $ but I’d migrate to something else or self host.

  • RBWells@lemmy.world
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    1 month ago

    I lost one, sent the emails I might need to another account. So that was ok but I forgot to change the email on every freaking service I use so it was very difficult to recover some accounts.

  • shortwavesurfer@lemmy.zip
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    1 month ago

    I have all of my email sent to my own domain, so while I would lose previous emails, if my provider just up and shut down, I could just switch to another provider, change a few records on my DNS, and all of my emails would go to my new provider from then on with no problem. I control the domain after the “@” sign.

  • I think email is basically a joke these days. It’s 99.9% spam. Almost everything I actually want in there are automated account confirmations, which don’t have to even come via email. Even in the few professional situations I’ve had a work email, it was almost never used.

    Like, I feel the same way about email now that we all felt about snail mail with the invention of email.

  • lurch (he/him)@sh.itjust.works
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    1 month ago

    Depends on how much you rely on it. If your contacts can’t phone or otherwise contact you for your new address, they’re gone.

    If the services you use don’t mail you OTP codes on every log in, you can still log in using your old email and update it.

    You can also contact customer support of some services and have them change it, using other ways to autheticate, e.g. physical letters with generated OTP codes.