Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand.
It’s important to clarify that there are two very different types of remote start we’re talking about here. The first type is the one many people are familiar with where you use the key fob to start the vehicle. The second method involves using another device like a smartphone to start the car. In the latter, connected services do the heavy lifting.
Transition to paid services
What is wild is that Mazda used to offer the first option on the fob. Now, it only offers the second kind, where one starts the car via phone through its connected services for a $10 monthly subscription, which comes to $120 a year. Rossmann points out that one individual, Brandon Rorthweiler, developed a workaround in 2023 to enable remote start without Mazda’s subscription fees.
However, according to Ars Technica, Mazda filed a DMCA takedown notice to kill that open-source project. The company claimed it contained code that violated “[Mazda’s] copyright ownership” and used “certain Mazda information, including proprietary API information.”
Subscription services or software restricted features for cars should just be outlawed entirely.
Nobody likes these, if someone is willing to deal with a subscription product then they can do that aftermarket. The car itself should never come with something that will require recurring payments.
Nobody likes these
Shareholders love them
I think I can speak for most Americans (and as someone who owns stocks) fuck the shareholders.
I’m conflicted. On one hand, I’m a shareholder due to broad market investments in my 401k. On the other hand, I’m a consumer.
On net, screw this nonsense, just make good products and the recurring revenue will happen due to happy customers.
I bought a bit of BP shortly after the oil spill.
I was hoping to lose it all, but had the feeling I’d end up making money. I did make money.
All those shareholders should have been fucked.
You’re the problem. You get that, right?
how else are people supposed to avoid money losing value? bonds?
There’s socially responsible ETFs that track stock indexes but exclude companies like oil and gas companies. The return isn’t as high, but at least you’re not giving money to Big Oil.
You are the reason they didn’t lose it all.
Yeah, if not for me the government would have responded appropriately and bankrupted the company.
Exactly! I’m glad you understand.
Shareholders love lootboxes too.
And one party autocracy.
Should they though? The average lifespan of a car is 12 years. Even if they got someone to pay the subscription the entire time, that’s like 5% of the value of the car, spread over a length of time that makes it almost worthless. They could more easily charge an extra 1500 for the car, which is more money and it’s money they get now and isn’t picked apart by inflation.
It’s not especially good financially in the short or long term and is harmful to the brand image and customer loyalty.
Even if they got someone to pay the subscription the entire time, that’s like 5% of the value of the car, spread over a length of time that makes it almost worthless.
It’s a revenue stream you can collect after the vehicle is sold. Continuous cash flow means long term revenue stability for the business.
And its the introduction of a model that can scale. Once you’ve got someone’s account information, you can sell them more shit (or just sell their data to advertisers). This is just the tip of the spear. Tesla, BMW, and Mercedes are all experimenting with Vehicle as a Service product models.
Investors love the possibility of revenue growth, and these programs promise the possibility of high margin after market sales for the life of the vehicle.
harmful to the brand image and customer loyalty
Not when everyone is doing it
Shareholders can get fucked. They’re making the world a worse place daily.
Yea, that is worse than eWaste, in my opinion. Hope EU does not let this slide for far longer… It should be illegal to ask for subscriptions for something that is a one time cost for the manufacturer.
Hope EU does not let this slide for far longer…
You’re out of luck with the remote start feature. Remote start is not allowed in the EU because it is unnecessary wear and tear on the engine, a waste of fuel and adds to air pollution.
Before my inbox explodes, I understand there are places that get unbelievably cold, and warming the car before the fragile human gets in is preferable, nevertheless, cars warm up faster and more economically when driven.
None of those reasons apply to electric cars, though. What’s their stance on that?
I have no clue. However, turning a heater on is not the same as starting an engine.
I can start the heater (and AC) remotely on my dacia spring within EU 😂✌🏻
But how got the conversation there? 😂😅
The car itself should never come with something that will require recurring payments.
Cars already do. Satellite radio has been a thing for decades now. I’ve never used it. Never felt the desire to use it. I haven’t even taken the free trial. I’m less annoyed that it exists, and more annoyed that I’m forever fated to receive unsolicited junk mail for this feature that I have to unceremoniously dump in the recycling bin every couple weeks.
As for the remote start, yeah, it’s kinda bullshit that they’ve removed the more permanent, older version of a feature to replace it with something out of the owners’ control. If anything, it should exist in parallel with the key fob button, not replace it entirely. I’m less concerned about the fact that it’s a subscription than I am about the prospect of that feature dropping support down the road with no recourse for the owner.
Your SiriusXM subscription doesn’t go to the manufacturer of the car. This is what they referred to as aftermarket subscriptions in their comment. It isn’t any different than if I subscribe to spotify Snr then connect my phone to the car to use it.
SiriusXM does revenue share with auto companies.) Old article, but I’m too lazy to dig through a financial report or find something newer.
Fair enough but I still view it differently than being locked out of using actual OEM features of the car. I do find this unsurprising though based on the metric fuckton of spam you get from SiriusXM after buying any new or used car from a legit dealer.
I still view it differently than being locked out of using actual OEM features of the car
Totally agree!
I do find this unsurprising though based on the metric fuckton of spam you get from SiriusXM after buying any new or used car from a legit dealer.
I’ve always wondered how much this costs relative to the number of takers they pull in.
I’m forever fated to receive unsolicited junk mail for this feature that I have to unceremoniously dump in the recycling bin every couple weeks.
Imagining a future in which I have to tell my YouTube integrated car company that I don’t want to sign up for their music service every time I start my car.
I haven’t even taken the free trial.
- Download this app:
https://play.google.com/store/apps/details?id=com.siriusxm.dealer
-
If you don’t have the means of faking your location with root (not through developer settings), drive to, like, any nearby car dealership.
-
Open the app, tap the “Enter Radio ID” button, and… do that.
-
Profit!
No sign-up or account required. You will have full service for 3 months.
You can repeat this process indefinitely. It has worked for years. They do not care.
I was considering a Mazda for my next car. Now I’m not.
I live in a place that gets fucking cold in the winter. If the normal fob option were always available and you get the option to pay for the convenience using an app, that would be one thing - though $10/month for that is ridiculous. But removing the fob option and locking this basic feature behind a subscription is exactly the sort of game I don’t want my vehicle to play with me.
Go ahead and sell roadside coverage, parts/repairs, batteries, get royalties from Sirius or whatever for extra cash flow. Make a great app that adds new convenient live-service features and is worth paying for, even. But fuck all these new subscription un-gimping games.
The subscriptions is free for the first few years so if you plan on trading it in definitely still worth it. While this does piss me off I still really like my mazda 2020
“you wouldn’t download a car” was prophetic
“Of course I would” has always been the response though.
“capitalism promotes healthy competition”
Don’t forget innovation:
Hilariously, due to the teardrop shape, cars like this would be more aerodynamic if the shell was reversed.
Car companies do not want to innovate, because aerodynamic cars are “lame”, “soy”, etc.
People seem to have a low tolerance for what is considered weird when it comes to cars. That’s why most cars look the same. (Likely due to marketing and peer pressure)
Bar Atera, Ariel and a couple of other “unconventional” designs, and a handful of other concept cars. (Fuck the cybercrap, it’s the opposite of innovation)
TL;DR: cars could be way more aerodynamically efficient, but they aren’t, because people are peopleing.
Interesting and strange that there really as a car “uncanny valley”.
There’s an empty spot at the bottom of that list and the author – who by the way is a monster – could have easily included Subaru.
One of the biggest lie of all time.
But but, did you see the new “brand x brand x brand” product? The one where all the brands are owned by the same mega-corp and they just decided to smoosh their products together?
Innovation is dead and buried.
And Communism does so much “better”:
Why don’t you go to Cuba and ask how they’ve been able to do it for ~100 years. Those people have self-reliance down to a fucking science at this point, and the cars they have been keeping running for 60+ years are a perfect example of it. Imagine if they were actually allowed to participate in global commerce.
Having a car without internet connectivity would be a feature for privacy minded consumers
Usually this stuff is aftermarket. Sounds like a good business plan
Everything is becoming public and opt-out. Privacy is beyond dead.
Bets on which car company is going to be the first to EOL a server and brick a bunch of cars because some key feature is now “unsupported”?
Enel is currently doing exactly that with their electric car chargers (the Juicebox), they’ve decided to pull out from the North American market and just shut down the servers. Like WTF, at least open-source the thing…
Nissan EOL’ed all their remote services blaming the 3G turn off. But yet my Leaf still connects to their services to report my driving location and driving style to them. They just turned off any features I could use. The 3G network in the UK will be up for quite a long time still and the 2G network will be around for longer, but they decided it’s a good excuse to save some server money on cars that are less than 10 years old.
Something similar already happened when bicycle manufacturer VanMoof went under. I believe there was a workaround if you extracted your bike’s crypto keys before the servers went down but otherwise you were practically screwed.
Fisker, due to going bankrupt, arguably is the worst version of this right now
It’s going to be Tesla, no question.
There is no need for the internet to use remote start
I just bought a new car and it has internet enabled remote start. The salesman touted the feature. My response: “oh so I can start the car in [one state] while I’m in [another state] so it’s ready for me when I get back?” He didn’t have a good response for that. Nice car, dumbass feature.
Some people live in these tall things that are called, “not a single family house” and so starting the car from up there you would need some way to communicate to the car, keyfob ranges are limited.
It’s a good thing we invented remote start at the same time as the car itself, I can’t imagine the horror of only operating a motor vehicle I’m next to (let alone touching)
What are you talking about?
Remote start of any kind is a luxury and it’s wild to me that someone would defend internet car controls as any way important or even desirable. That’s what I’m talking about. Physical keys work totally fine and add like two seconds of time to the process.
Remote start of any kind is a luxury
Who said it was not?
Physical keys work totally fine and add like two seconds of time to the process.
YOu know except for the fucking case I described where you don’t live in a house so the keyfob might not reach so you need some other way to connect to the car to be able to remote start it.
it’s wild to me that someone would defend internet car controls as any way important or even desirable.
not my fault you struggle with social skills and can’t relate to other people
I mean, his point is still valid. Take the 2-3 mins it takes to go down and start the car.
We managed before so let’s not pretend that wireless fob are necessary.
And then what genius? Should I sit in the cold car or stand next to the cold car while it heats up?
The point of the remote start is to avoid this, are you all some brain damaged kind that doesn’t understand user experience?
Why should that use the internet though? There’s low-power wireless communication technologies like Wifi HaLow that have a range of around 1km (0.6 miles), which would be totally fine for this use case. No internet needed.
Is that ubiquitous and does it go through walls? And what’s the cost of that compared to existing solutions?
HaLow is sub-1Ghz so it goes through walls pretty well. Not sure about cost or how widespread it is yet.
I use mine all the time. I have about a 1/4 mile walk to get to my car, I like to start it in winter to heat up, or summer to cool down before I get to it.
It’s a luxury, but one I enjoy.
Lora and other RF based communication protocols exist and are much better ideas than using the internet. If someone is starting their car they are probably less than a mile away and the benefits of having something that works regardless of cell towers probably outweigh the benefits of being able to use it through bunker doors and across the globe.
add that an internet connected car is not something we want, we want our remotes which we already have to do this
I’m not familiar with Lora or other RF systems. Can they adjust temperatures too?
My other vehicle is from 1976… I love it and I love the ability for me to fix it without plugging a computer in.
Walking a 1/4 mile in cold wind to a warm car that’s already defrosted is pretty amazing though. And I’m vehemently against subscriptions where possible, so I get the hatred towards connected cars as well.
Lora is mostly intended for small packets of information (like sensors), temperature could be sent in base 1 and still be sendable over it.
Nice for you to live somewhere mild enough your car doesn’t need to pre-heat but some people live in Chicago and other places where it still snows and pre-heating the car is a must 3 months of the year.
I live in a snowy climate and we did just fine before the invention of wireless starters. My car does not have one and we manage just fine.
That is a great QoL, but let’s not pretend this is necessary.
My main point is fuck subscription for every fucking thing to try and squeeze more money, even worst by removing features and putting them back behind a paywall.
However, we need to stop saying that things are necessary when most of the time they are convenient.
Because that is how they get us to pay. Every little inconvenience is treated as if it absolutely needs to be adressed.
Then, we can say fuck off to these companies and live with the inconveniences they left on purpose to sell a subscription.
But until, companies will push these hardware subscriptions because it nets them more money.
I live in a snowy climate and we did just fine before the invention of wireless starters. My car does not have one and we manage just fine.
That is a great QoL, but let’s not pretend this is necessary.
Yes, but we have had remote start without the internet for decades. It’s nothing but a cash grab. That’s what people are upset about here I think.
They took a feature that did not require the internet, then made it require the internet, for literally no purpose except:
But until, companies will push these hardware subscriptions because it nets them more money.
It’s one thing to withhold a feature. It’s another thing to overcomplicate a feature for the purpose of withholding it.
I agree with you all the way. But we can kick and scream all we want, but if enough people buy the subscription, car manufacturers will keep hiding features behind paywalls.
When I was like 20 or so and needed to drive every morning and it was -25C or colder outside, I’d go outside in my t-shirt, start the engine, remove the key (because the ignition lock was so worn, I could remove it), lock the car, go back inside
Woke me right up and afterwards when I went outside with proper winter clothing, I didn’t feel the least bit cold. Plus the car had a nice big gasoline V6 as opposed to the diesels I mostly drive nowadays, so it actually did manage to defrost the windshield in <10 minutes no problem.
There is no need for the internet to use remote start
…in Chicago … pre-heating the car is a must 3 months of the year.
I don’t believe you’ve lived anywhere cold for very long. Cold places existed long before remote start. The car warms up while you finish shoveling and brushing off the car. You’re warm from shoveling, and the car is ready to go. If it’s just cold and you’re late to whatever, you sit your shivering ass down behind the wheel and drive away anyways…
The issue isn’t “I don’t want to be cold.” The problem is when it’s below 20F/-7C, you need to wait long enough for the coolant to warm enough to evaporate the moisture in the defrost vents and the inside of the windshield. Otherwise the inside of the windshield frosts over and you can’t see well enough to drive safely. And the colder it gets, the longer it takes.
Do you need remote start? Nope. I don’t have it on my vehicles. But you will need to wait long enough to keep the windshield defrosted.
Remote start is a fine feature. It just shouldn’t need internet access.
…coolant to warm enough to evaporate the moisture…
Where I come from, we just scrape off enough ice to see where you’re going, and crack a window to keep it dry enough the interior doesn’t freeze. But, hey, if you know how to leave early enough to get to places on time in a warm cabin, more power to you 😉
You ain’t likely to want to do that at -20F at highway speeds.
By the time you hit the highway you’re usually warm enough that things have defrosted.
In truly cold weather, starting and idling your car doesn’t properly warm it up in any sane amount of time and can even be bad for the engine. What you want is an auxiliary heater like Webasto or Ebersprächer (sp?)
Remote start would be nice with with mild weather or on a hot summer day when you need AC though.
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As a Midwesterner, pre heating is a luxury. It’s often a nice and affordable one, but I park outside and just wear my coat in the car.
I promise you that there are plenty of people in Chicago without the ability to preheat their car and they’re surviving just fine lol
Maybe if you don’t live where it gets cold or you work in an office within range of your car.
Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand.
Services. Services!? What the actual fuck are you talking about!? Remote start isn’t a fucking service, it’s a feature, that they are trying to control through greed.
Edit: I will give a small concession to the remote remote start, as that does need an OTA service. The service of course shouldn’t be any more complicated than a SMS setup, so $15 per year is the absolute most you’ll be able to get out of me…
2nd edit: And you damn well better include free modem upgrades. None of this $50+ for a fucking map update shit the other companies are pulling. That shit should have been an OTA update, Christ knows the damn thing tries to find an open Wi-Fi…
It’s a service if the only way to remote start the car, from the factory, is via a third party like 5G or LTE.
How are all those 3G car services faring these days? There were cars as recent as M.Y. 2019 that have reduced functionality or no functionality that was originally paid for.
What will it look like when LTE and 5G are inevitably shutdown and replaced?
It’s one thing to say I have to buy a new $1000 phone. They almost go obsolete in other ways, or suffer extensive physical damage before the cellular radios get turned off. It’s another thing to say that a feature of an $80,000 car is gone forever. Even if it’s just a creature-comfort like remote start or remote windows. It’s bullshit.
And then what? A $1500 credit off my next car of the same make for my ‘inconvenience’? Fuck right the fuck off. How much more does it cost to let a fob toggle it, from the factory floor?
And besides that who the fuck wants to dig out an app to start their car when you could just have a physical button right there on the key? Having voice assistants or routines start it for you is cool and all, but it is well known that those will be obsoleted long before the rest of the car.
I remember a time when these features were just “standard” and car makers ad campaigns all around features just being standard, making the car more enticing than their competitors.
Now I dread the idea of getting a vehicle in the future because of bull shit like this.
But fuck the consumer amirite?
I don’t think unlocking or starting your car from an app was ever standard
Y’know you’re likely correct and that’s totally my bad. I got confused about the remote start from the key fob. I can understand the remote start from the app being a paid thing for sure, like OnStar or specifically in my case the myChevrolet app.
I can understand the remote start from the app being a paid thing for sure.
But why would it need to be? The connectivity from the app is there already, it takes the manufacturer very little to handle the occasional web request. Especially if it can be done for free through third party software.
Why does the car need an internet connection? Rather get a car from 2005-2010 that doesn’t connect to the internet, more have a stupid subscription.
Yep, I got a very basic trim 2010-2015 car. I think it’s about as new as you can get without really bad enshitification. The upper trims even had some of the gimmicks and techy stuff. I loath to think if the day this car dies. I may only ride my bike from that point on.
If you do get an e bike later know that some brands are very bad with reliability and support so you can end up with a $2000 brick on wheels. Case in point: Rad Power Bikes, their batteries can die just a year after purchase even with good maintenance and their support will simply ignore you if you try to claim a warranty repair/replacement.
Imagine a world where the laws are literally used to opress you!
Now open your eyes.
Narrator:
their eyes were open the whole time
So…who is making the open source car?
Are any of those open source?
It comes in parts and you can replicate them, isn’t that open source?
Nope. What makes if open source is that the designs are published and licensed using an open source license, such as CC BY-SA
Edit: not sure why I’m being down voted. That’s literally the definition of open-source hardware, per OSHWA https://www.oshwa.org/definition/
Edison Motors would be my bet.
That guy is doing some seriously cool open source shit on a HUGE scale (electric logging trucks). I’m sure once they perfect the process they will move into the car and truck market.
His media channels and shorts are always great, even if you have no knowledge or interest in the logging industry.
Can you link to the build instructions and CAD repo for the electric logging truck?
Did you bother to look into it at all? What you are asking doesn’t even make sense from a design standpoint.
Nobody asked for a car you can print.
The way they are building their electric truck is the smartest way. Using available, off-the-shelf parts that have proven reliability. Nobody is going to be using CAD to create custom parts. Reinventing the wheel is precisely the problem and Edison Motors is working to avoid those mistakes.
Also, they are taking design input/feedback at the consumer level right now, BEFORE they have a ‘completed’ product to purchase. This is as close to open source as you can get in my opinion.
You could literally buy the same parts out of a warehouse and build a logging truck yourself if you wanted to.
Or you can sit on the internet and complain without having any idea what you’re talking about.
If they’re using off the shelf parts and they include them in their open-source licensed CAD files, thats fine.
But, yes, CAD files are required, by definition, for open hardware projects. I said nothing about printing. CAD is needed for all types of manufacturing, even when using off the shelf standard parts like M3 bolts.
If they didn’t release CAD files and license them openly, this is not an open source project and its not worth contributing to.
I build open source hardware for a living btw, and ive built open hardware industrial machines. Don’t assume everyone you’re talking to on the Internet is sitting in an armchair without rolling up their sleeves in the shop. I’m legitimately looking for an open hardware car. Best ive found is OpenMotors Tabby. They’ve released their CAD files (which are licensed under CC BY-SA), but their documentation is terrible.
Here’s a link to help others https://openmotors.co/download
That doesn’t look like a car to me. I don’t even think they have a FOSS ICE afaict?
This needs to be banned. In fact, “licenses” for things you buy should be outright banned entirely.
Yeah. Feel this is a slippery slope. First it’s supposedly luxury extras like heated seats and remote starts. Next something more critical when folks are habituated to the practice? Enpoopification all around.
Well, crap! Was seriously looking at the CX50. I’m not paying monthly to use stuff that’s already equipped in the car. Just madness.
Love the CX-50…
I acknowledge the cell connectivity in the car costs Mazda money to keep running. Most cars with that kind of connectivity charge for it. But, I think 10/month is too much.
I acknowledge the cell connectivity in the car costs Mazda money to keep running
They should factor it into the price of the car. Maybe not a lifetime license, but some decent amount of time with a reasonable price to renew it for a few more years.
The connectivity doesn’t work that well anyway. I don’t give a crap about remote start and climate control but my wife uses it when it’s super cold out and only at work. Not worth paying for at all, even from her POV. The car (CX-90 PHEV) is still fantastic to drive.
I believe it comes with a 3 year trial
Reason number 29474929273 why we should ban internet access on cars
