• Track_Shovel@slrpnk.net
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    8 months ago

    This whole thing was a stunt to test public response. Had we not said anything they would have implemented it. I won’t hear otherwise.

    • NABDad@lemmy.world
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      8 months ago

      The only way to stop it would be for Wendy’s to go bankrupt as a result of their little test.

      Unfortunately, that won’t happen because the sociopaths in charge of our lives are right. People are stupid.

    • Asafum@feddit.nl
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      8 months ago

      If anything the lesson they learned is to not announce anything and to just do it hoping people don’t catch on. I don’t think enough people buy fast food so regularly that they have the prices memorized. :/

  • cosmicrookie@lemmy.world
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    8 months ago

    I don’t think it’s intolerance to unstable prices. It’s intolerance to higher prices.

    If they also dropped the price substantialy when demand was lower, I’d assume many more would be OK with it. Instead this looks like just another trick to raise prices

    • hydrospanner@lemmy.world
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      8 months ago

      I don’t think it’s either of those so much as intolerance to openly price gouging.

      Higher prices reduce demand (or at least overall sales). That’s basic economics and we have seen a lot of that over the past 3 years.

      We’ve seen scarcity lead to increased prices (see eggs). This also led to reduced sales but not outrage, because most consumers understand how a chicken disease can lead to the loss of huge portions of egg laying chickens and how an event like that can lead to temporary price increases.

      Even with Uber surge pricing, while it does indeed piss people off and reduce demand, even those who hate it can at least understand the principle that some of that increase is passed on to the drivers as an incentive to get more drivers to serve areas and times with high demand. You’re still seeing the economic function of a price increase, but at least some of it is going toward a measure to mitigate the issue.

      But in this case there’s no factor that makes a burger at noon cost Wendy’s any more than a burger at 3pm. I think that’s where the outrage comes from. It’s Wendy’s basically saying, “We’re increasing prices at this time because we like money.”

      Are they paying employees more at surge times? Is their food more expensive to buy and prepare at those times? Are they increasing staffing for a few hours to ensure that wait times don’t increase?

      Nah. It’s still the same old thing on their end, they’ve just decided they want more money.

      It’s intolerance to blatant greed.

      • KevonLooney@lemm.ee
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        8 months ago

        I have news for you: Uber increases prices based on their guesses about how much you’ll pay. They have been caught increasing prices for different customers at the same time in the same exact place.

        For example:

        They read your phone state and battery life. If they know you have 10% battery left, they will raise your price because they know you probably can’t wait for another car. If they think you are a woman and you look at rides after midnight and your battery is low, they are going to charge an arm and a leg.

        I try to keep my battery charged at 100% when I go out. I also check the price 10 minutes before I need it on both Uber and Lyft. That way they see someone load the app, check a price, and close the app quickly. This looks like a cheap person who they think can be enticed by a low price. They will routinely drop the price because they think I’m considering driving or something.

        • hydrospanner@lemmy.world
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          8 months ago

          That sounds more like individual pricing than the “surge pricing” being discussed here (and a both/and situation is very possible).

          I almost never use Uber/Lyft so I am not terribly familiar with their business models.

          • KevonLooney@lemm.ee
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            8 months ago

            It’s both. The “surge pricing” just means everyone has an increase at the same time. They don’t even give that to the driver anymore.

            Maybe people don’t know this: drivers don’t necessarily get the extra money. Drivers have known this since they decoupled the customer price from the driver earnings.

            They fluctuate the price a passenger sees based on what they think they can get. They do the same per driver, so sometimes they offer a ride to drivers at a really crappy price in case there’s a dumb driver who’s new or desperate. It’s better for drivers to reject that and wait for a better ride.

            That’s what the app is doing when it’s “searching for a driver” for a whole minute even though there are clearly drivers in the area. It’s the algorithm trying to scam some driver out of a couple bucks and you pay the price in extra wait time.

    • darkdemize@sh.itjust.works
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      8 months ago

      Sure, but in that situation, the surge price becomes the new base price, and you wind up with the same thing just reframed as a low demand discount instead of a peak demand increase.

    • mods_are_assholes@lemmy.world
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      8 months ago

      Do you honestly think that this scheme was anything but a ploy to make the customer pay more? This has nothing to do with ‘adapting to a market’ and everything to do with profit seeking.

      • Raiderkev@lemmy.world
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        8 months ago

        Tried to get my wife to cancel multiple times. She actually watches their content and “can’t go without it”. Imo Netflix has been shit aside from standup comedy for like 8 years now.

        • Riven@lemmy.dbzer0.com
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          8 months ago

          I also canceled be cause of their bullshit but I don’t agree with your context statement. People have different likes, I personally find they have put up way more content I actually like in the past couple years, so I just pirate it now.

    • 🔰Hurling⚜️Durling🔱@lemmy.world
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      8 months ago

      I think part of the intolerance with Wendy’s is that it’s food. One can live without entertainment, but not without food. There’s also the fact that tmobile (and I think verizon) gives its customers access to Netflix with their phone plans

      • phillaholic@lemm.ee
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        8 months ago

        No one needs Wendy’s. A lot of vocal people are annoyed with all this stuff, but I think it’s not their core customers being vocal. I for one stopped going there when their app started allowing me to order, but the restaurant receives a payment failed notice and never makes my food. Been through support multiple times and no one knows anything. Then I tried to relogin and Google login was down for weeks.

        • lagomorphlecture@lemm.ee
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          8 months ago

          Wendy’s is garbage in terms of health and nutrition but there are a lot of people who probably have much easier access to a Wendy’s than a grocery store. That’s the reality of life in America for a lot of low income people and it’s fairly well divided along race lines as well. We can sit here from our white suburban couches and judge because there are 4 grocery stores within a 10 minute drive but that simply isn’t how it works in some areas.

          • whalebiologist@lemmy.world
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            8 months ago

            I used to think this was the case, but I am not sure anymore, I am trying to piece it together. Yeah it sucks for the 1 in 10 of us that doesn’t live near a grocery store, but we could probably save everyone by educating them on how to eat cheap and healthy - it’s something you would only figure out if you seek the information yourself, and there is so much noise, doubt, deception, and misunderstandings in nutrition that the corporations must be doing it on purpose.

    • Kairos@lemmy.today
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      8 months ago

      Actually yes.

      Subscriptions went up in general but down in the areas where they implemented the change.

  • SilverCode@lemm.ee
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    8 months ago

    The whole idea of a franchise is so people can get the same menu at the same quality at the same price no matter where they are. Having dynamic pricing means you can’t even be assured of the price at a single location, let alone being in a new city with an unfamiliar restaurant.

    If you don’t know what you are going to be able to buy with your $5, then might as well go to someplace different.

      • afraid_of_zombies@lemmy.world
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        8 months ago

        For the consumer I am pretty sure they meant. There is a lot of surprises and uncertainty but when you go to a place like that you know exactly what you are going to get for the price you expect.

      • SilverCode@lemm.ee
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        8 months ago

        It is all true in the Country I live in. And the other Countries I have visited.

        I guess not all Countries are the same, and forget that people in the US think everyone else is also from the US.

        • wahming@monyet.cc
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          8 months ago

          forget that people in the US think everyone else is also from the US.

          Says the person who made a sweeping worldwide generalisation

    • afraid_of_zombies@lemmy.world
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      8 months ago

      Whenever I am abroad I usually go to a franchise place at least once just out of curiosity. Rarely buy anything. The prices are usually identical.

    • mPony@lemmy.world
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      8 months ago

      This would send a message not just to Wendy’s , but to any other company thinking of “Opportunistic Gouging”.

      Imagine Starbucks charging more for coffee in the morning Imagine bars charging more for beer during games Imagine gas stations charging more for gasoline after a natural disaster. Actually you don’t have to imagine that: many have tried it, and they’ve gotten massive fucking fines when they do, because Opportunistic Gouging is fucking unacceptable.

      Pass Laws, you fools.

      • phillaholic@lemm.ee
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        8 months ago

        In an emergency situation it should be illegal. Because too many people want it shouldn’t be. Annoying, shitty, sure. But supply and demand is not getting overturned.

    • elvith@feddit.de
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      8 months ago

      I’ve never been to Wendy’s and currently it doesn’t look like I will go there in the foreseeable future

  • radicalautonomy@lemmy.world
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    8 months ago

    After I paid $4.31 a while back for a large chocolate Frosty, was handed a 12 ouncer, and was assured that it was not a mistake when I insisted that I’d ordered a large, I decided to part ways with Wendy’s. Shrinkflation with the Frosty’s, hyperinflation with their burgers…fuck 'em. I’ll make my own burgers.

      • radicalautonomy@lemmy.world
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        8 months ago

        It was 20 oz. for a long time, but I feel like I remember a time in the mid 90s when it was 24 oz. And the price has gone up as well, I definitely wasn’t paying $4 and tax for a large Frosty back then.

  • Railcar8095@lemm.ee
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    8 months ago

    The funny thing is, it doesn’t even make sense. Wendy’s doesn’t run out of stock, costumers just wait a little longer. Uber might have limited cars available so “”“”““it makes some level of sense””“”“” (please don’t kill me)

    Having the kitchen fully staffed and still working 100% is the most profitable situation for them. This is just a"fuck you because we think we can" situation.

    • Ross_audio@lemmy.world
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      8 months ago

      Having the kitchen half staffed but spreading the customers out so they still get the same revenue is what they were aiming for.

      It’s a “fuck you” and “fuck our employees” policy.

    • mods_are_assholes@lemmy.world
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      8 months ago

      Having the kitchen staffed and working 100% of the time will turn into burnout really fucking quick.

      Beancounters need to learn humans are not machines.

      • Railcar8095@lemm.ee
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        8 months ago

        Not 100% of the time, but working at 100% capacity during the rush hour.

        I worked in a McDonald’s, and 1-2 hours working at full capacity was very manageable. It’s much worse when it’s not very busy but it’s extremely understaffed.

  • Teon@kbin.social
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    8 months ago

    My decision to no longer eat at Wendys 2 decades ago has certainly paid off.
    Please activate the surge pricing Dave!!

  • books@lemmy.world
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    8 months ago

    Plus with surge pricing at Wendy’s I assume there is still a floor for prices, right? Like at 3pm it’s probably still the normal/regular menu price and not some crazy firesale of 99 cent meals

  • LemmyKnowsBest@lemmy.world
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    8 months ago

    If Wendy’s hadn’t announced/advertised their new variable pricing strategy, fewer people would’ve noticed, And there wouldn’t be this backlash.

    People don’t really notice fast food prices until theyve already paid and sometimes they still don’t even notice until much later In retrospect.

  • sunbytes@lemmy.world
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    8 months ago

    Well yeah, change like this is so rarely to the benefit of the consumer.

    People know this would end up with a thing they like just costing more money.