I did a year in support and being able to talk normally was a nice part of my job but having it be blown up on Twitter every time you don’t act like a robot would suck and make me stick in robot mode.
If you’re contacting support you’re probably talking to someone who just wants to help you with your problem and make you walk away feeling good.
Unless it’s one of the companies that uses ai then they don’t give a single fuck about you
I work in support and can confirm I generally want to make people happy. Unless the person calling is an asshole, in which case they get the bare minimum and some shit talk in the work group chat.
I did a year in support and being able to talk normally was a nice part of my job but having it be blown up on Twitter every time you don’t act like a robot would suck and make me stick in robot mode.
If you’re contacting support you’re probably talking to someone who just wants to help you with your problem and make you walk away feeling good.
Unless it’s one of the companies that uses ai then they don’t give a single fuck about you
I work in support and can confirm I generally want to make people happy. Unless the person calling is an asshole, in which case they get the bare minimum and some shit talk in the work group chat.