Anyone firing employees because they thought that AI would do their jobs in 2025 should be fired. It really doesn’t take much research to see AI isn’t at the place where it’s replacing people – yet. And business managers – particularly in small and mid-sized companies – who think it is better think again.

At best, generative AI platforms are providing a more enhanced version of search, so that instead of sifting through dozens of websites, lists and articles to figure out how to choose a great hotel in Costa Rica, fix a broken microwave oven or translate a phrase from Mandarin to English, we simply ask our chatbot a question and it provides the best answer it finds. These platforms are getting better and more accurate and are indeed useful tools for many of us.

But these chatbots are nowhere near replacing our employees.

It’s somewhat akin to claiming that now that we have hammers, carpenters aren’t needed.

  • Korhaka@sopuli.xyz
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    2 days ago

    I have worked with people that could be replaced with a small bash script. It’s more a question of when and how many

  • RickRussell_CA@beehaw.org
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    2 days ago

    With respect to the article, it’s wrong. AI help desk is already a thing. Yes, it’s terrible, but human help desk was already terrible. Businesses are ABSOLUTELY cutting out tier 1 call center positions.

    LLMs are exceptionally good at language translation, which should be no surprise as that kind of statistical chaining is right up their alley. Translators are losing jobs. AI Contract analysis & legal blacklining are going to put a lot of junior employees and paralegals out of business.

    I am very much an AI skeptic, but I also recognize that people who do the things LLMs are already pretty good at are in real trouble. As AI tools get better at more stuff, that target list of jobs will grow.

    • I_am_10_squirrels@beehaw.org
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      1 day ago

      Cutting junior employees today sounds like a great option, until 10 years down the road you realize you don’t have any experienced people to backfill the senior employees who are leaving.

  • VagueAnodyneComments
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    2 days ago

    LLMs do not enhance search. Search is worse than it has ever been. Pure non-techie drivel.

    • jarfil@beehaw.org
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      2 days ago

      Whose LLMs?

      Content farms and SEO experts have been polluting search results for decades. Search LLMs have leveled the playing field: any trash a content farm LLM can spit out, a search LLM can filter out.

      Basically, this:

        • jarfil@beehaw.org
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          All of them. The moment they summarize results, it automatically filters out all the chaff. Doesn’t mean what’s left is necessarily true, just like publishing a paper doesn’t mean it wasn’t p-hacked, but all the boilerplate used for generating content and SEO, is gone.

          Starting with Google’s AI Overview, all the way to chatbots in “research” mode, or AI agents, they return the original “bulletpoint” that stuff was generated from.

          • VagueAnodyneComments
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            1 day ago

            The premise that AI enhances search is false. The stated barriers to “AI” adoption for small businesses are dated and false. The statement that LLMs and associated technology will become more accurate and reliable is false.

            The accurate statement in the article, that AI has no impact on earnings or hours, is from an outside source.

            So you see there is nothing of value provided by the article itself, because the article is propaganda designed to convince you that LLMs have a productive future and are presently useful for applications such as search. These are both lies. The article is lying.

        • jarfil@beehaw.org
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          2 days ago

          Can you elaborate? It does match my personal experience, and I’ve been on both ends of the trash flinging.

  • P03 Locke@lemmy.dbzer0.com
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    2 days ago

    Oh, geesh, where have I heard this pattern before with technology? Is it self-driving cars? Remember when the sky was falling because everybody said car transportation was going to change overnight because a bunch of fucking college students figured out how to win a self-driving car race. Where the hell is my fully-autonomous Level 5 self-driving car that was going to replace all of the truck driving jobs? Oh, what’s that? Are all of the jobs still here?

    Technology moves the needle. It does not jam it all the way to the other side. Stop spending trillions of dollars on pipe dreams, only to have to force expectations back to reality ten years later.

    • sculd@beehaw.org
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      2 days ago

      Companies that care about quality cannot replace workers with LLM.

      Problem is some “executives” think they can save cost by “AI”, and they are trying.

      • Midnitte@beehaw.org
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        2 days ago

        They’re going/are replacing workers - the problem is they’re going to make someone else do more work and check/fix the output.

        In the end, there won’t be any cost savings (or frankly, even any “productivity”) - just another tool companies pay for because every other company uses it.

        • sculd@beehaw.org
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          2 days ago

          That’s the problem. I am already seeing AI slop in my area of work. And they usually need heavy clean up. In the end, its not saving any time.

    • Lucy :3@feddit.org
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      Meanwhile companies keep pushing “AI” (as in, LLMs integrated with image/video generation, STT and TTS, networking, file generation and reading, etc.), as traditional, useful ML, built for one purpose and fulfilling that purpose at least well, sinks into irrelevancy.