• Telorand@reddthat.com
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    2 months ago

    He…he can’t help you. He’s the nepo baby of people who owned blood mines. He doesn’t actually know anything useful. Or care about you.

      • faercol
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        2 months ago

        The worst bug I had on my car had the onboard computer not starting, and the screen remaining black. It meant I had: no GPS, no music, no backup camera, and no parking sensor.

        But apart from that, the car was driving perfectly normal, and all the other features were working as expected.

          • ☂️-@lemmy.ml
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            2 months ago

            the thing is that most manufacturers make sure software bugs are rare in cars. i never experienced an ecu bug before.

            • Anivia@feddit.org
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              2 months ago

              i never experienced an ecu bug before.

              OK, that’s a sample size of one, not very useful. Most Tesla owners never experienced an ECU bug either. I’ve never had an ECU bug in any of my own cars, but last year I had a rental car from Opel for a few months while my car was waiting for a replacement transmission to get shipped, and in the few months I had it I experienced an ECU bug once, where the car refused to be put into gear, and the only way to fix it was to disconnect the 12v battery and reattach it

              It’s a fact that modern cars get more complicated electronics every year, so ECU bugs leaving you stranded will get more common every year also

              • ☂️-@lemmy.ml
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                2 months ago

                i never knew anybody whos ever experienced an ECU bug before, on non-teslas. the infotainment system can have issues, but on sane cars it is separate from engine management and the electronic functions of the car that have to be reliable.

                i think thats the point this post in general is trying to make.

      • CostcoFanboy@lemmy.ca
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        2 months ago

        Depends on the car brand. Some kept their dependance on software quite low like Mazda. Some decided to take a risk with the software gods and tie their entire functionality to it while simultaneously laying off good workers and rehiring the lowest bidder.

    • weed_scientist@mander.xyz
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      2 months ago

      This could be an ICCU failure, where the high voltage battery doesn’t properly charge the 12V. I have an EV model that is known to have this issue (luckily I haven’t had it happen). It can be caused by either hardware or software faults. Still pathetic though lol

      Edit: the cyber truck apparently doesn’t have a 12V but rather a 48V system. I’m not sure if this same issue or a similar one is happening, or something else entirely.

  • OmegaMan@lemmings.world
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    2 months ago

    21 miles and screen absolutely covered in dust. These things must be sitting for ages and not selling. Not even a wipe down from the Tesla store.

      • kyle@lemm.ee
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        2 months ago

        Still, the bottom corner of the film is peeling. Could have been sitting on a lot for a long time, but peeling like that after only a few test drives at most?

        Edit: I ended up digging into his Twitter page and everything is legit. And I’m baffled.

        Selfie: Selfie

        SMS conversation with Tesla support (LOL): tech support convo

        Dropping it off: dropping off at service

      • the_crotch@sh.itjust.works
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        2 months ago

        I’d expect the dealership to give it a quick detail before letting the customer drive away, even used car dealerships do that. But I guess when we’re talking about Tesla all bets are off.

        • prole
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          2 months ago

          I don’t think Tesla dealers work on commission (basing this entirely off the comment of a rando on this site without verification), so that would help explain it.

          • the_crotch@sh.itjust.works
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            2 months ago

            You’d think the dealership would step in though. If I bought a $100k vehicle I’d be beyond livid if it was delivered in that condition. The fact that it’s also broken is just a cherry on top

            • IMALlama@lemmy.world
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              2 months ago

              Tesla doesn’t have a dealer network, you’re buying direct. Their delivery and service quality is amusing at best.

        • Anivia@feddit.org
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          2 months ago

          If a dealer detailed my factory new car before giving it to me I would refuse delivery

  • Jo Miran@lemmy.ml
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    2 months ago

    Swastidumpster doesn’t really flow. We need alternatives for the cyberclunk. Anyone got suggestions?

    • Trainguyrom@reddthat.com
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      2 months ago

      Having worked customer support, @ing company leadership is a valid method to get escalated to the highest tiers of support

  • FrChazzz@lemm.ee
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    2 months ago

    I know it’s fun to hate on the CyberTruck (absolutely has deserved it), but I’d bet money on this being a 12v battery issue, maybe from improper storage? Only reason I say this is that I have a Kia Soul EV and it gave me pretty much the exact same warning the other day and refused to start. Turned out the 12v battery was dead and that causes all kinds of weird stuff to happen to the electrical systems in the car. Especially considering that the entire electrical system of the CT is consolidated into one wiring harness.

    Also, knowing Tesla, attempting to jump the 12v would probably void a warranty.

    • 0ops@lemm.ee
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      2 months ago

      With modern cars having so many sensors, a dying battery can cause all sorts of weird, seemingly random issues. I have no idea it’s the problem here but it’s usually one of the first things I check when an issue isn’t obvious. Just because the battery starts the car (or does whatever it does in evs) doesn’t mean that the sensors, relays, and servos are getting the juice they need to operate correctly.

    • NotMyOldRedditName@lemmy.world
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      2 months ago

      The cybertruck is a 48v car with a lithium ion battery, not SLA. It’s not as likely to have a problem like a 12v SLA sitting too long.

      It actually has 2 of them as well, altbough one is smallsr. Its a redundant back up for the steer by wire system in case 1 fails.

      • weed_scientist@mander.xyz
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        2 months ago

        Many EVs do have a 12V. I have a Hyundai Ioniq 6 and they are known to have ICCU failures which cause issues that look exactly like this.

        Edit: the cyber truck apparently doesn’t have a 12V but rather a 48V system. I’m not sure if this same issue or a similar one is happening, or something else entirely.

      • Trainguyrom@reddthat.com
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        2 months ago

        Most electric vehicles are required by law to lug around a standard 12V battery even though it’s redundant to the 30-60kw battery pack powering th le rest of it. And they’ll typically cheap out and go with a lead acid battery. On the upside they’ll often wire the vehicle to keep the starter battery topped off so the car actually starts, so those starter batteries tend to last much longer than they do in ICE vehicles

        • NotMyOldRedditName@lemmy.world
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          2 months ago

          The law is probably about a 2nd battery for specific systems, not that it has to be a 12v, it’s just that up until now it’s all been 12v.

            • rumba@lemmy.zip
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              2 months ago

              Yeah, with the lack of quality and attention to detail and likelihood to trap you in and burn you alive if you crash it goes horrifyingly fast. Not any faster than your average luxury car, but more deadly

              • LennartMeri@lemm.ee
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                2 months ago

                I mean im no apologyst and i hate the guy as much as anybody, but its significantly faster than your average ice luxury car. I would never buy a tesla now, but i also am not a fan of skewing the facts to fit a narrative. The cars were shit in the beginning and are much better now. Pretty, well equipped and fast. But dont buy any of them, fuck tesla. And fuck elon especially.

                • rumba@lemmy.zip
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                  1 month ago

                  They accelerate faster. But they lack the top speed of a lot of more pedestrian cars.

    • Telorand@reddthat.com
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      2 months ago

      If you look closely at the second image, it looks like it still has the peelies on it. Those things are dust magnets.

    • kyle@lemm.ee
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      2 months ago

      Honestly I was with you, it was weird.

      I did some digging and found the tweet, he’s a kool aid drinking tech bro and backed up his claim with a selfie and screenshots from speaking with their support center.

      Can chalk this one up to actually terrible products.

        • Laurel Raven@lemmy.zip
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          2 months ago

          Probably was sitting in the lot for a bit, and maybe in a dusty area, but yeah… Not bothering to clean the vehicle if it’s gotten dusty before sale is pretty shitty too

    • halcyoncmdr@lemmy.world
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      2 months ago

      As with most electronics, the most likely times for failure are shortly after manufacture and years later after use. Failures in the middle are generally rare, hence the warranty.

      There are components where quality testing can only give a pass/fail so there’s no way to know that it barely passed until it fails shortly after.

      This isn’t unique to Tesla, or even EVs. This happens with nearly all electronics. Many things can be tested more thoroughly and have lower quality limits set above what’s actually required, but some stuff just can’t be tested like that ahead of time.

      And there’s always just real life. They could have driven it home and parked near to a packrat who decided that a wiring harness looked like a good snack overnight. The car can’t tell that a rat ate the wiring, it will just give generic errors for whatever isn’t working right. Is that likely? No, but it is possible, and not something we would be able to tell from screenshots of the generic error screen telling the driver to schedule service.

      • futatorius@lemm.ee
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        2 months ago

        This happens with nearly all electronics.

        This happens to nearly all complex systems. It’s called the Bathtub Curve: infant mortality at the beginning of an item’s life, and after a relatively problem-free interval, a steady increase in problems that accelerates once it’s past its planned-obsolescence point.

    • 0ndead@infosec.pub
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      2 months ago

      The first image says the frunk is open. I’d imagine that would trigger a pull the fuck over message

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    2 months ago

    Oops, did they accidentally do the remote self-destruction on a vehicle that was already sold?

  • Aggravationstation@feddit.uk
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    2 months ago

    Cabin climate control system requires service.

    Am I reading that right? Do you need a connection to an external service to turn on the air conditioning?

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        2 months ago

        Ah yes, that does make more sense, I’m a computer nerd so interpreted the wrong way. Still something’s clearly gone horribly wrong here.