They don’t innovate because they barely have any competition

You can hate steam all you want, and people fanboying over them can be pretty annoying, but this is, imo, demonstrably false. They’ve pretty consistently been innovating and trying new things, even when they don’t end up working well. They were very early into voice chat, back in the day your options were more or less skype, possibly mumble, and that pleas pretty much it. Relatively easy, integrated voice chat was was innovative. Similarly, being able to to stream your game to friends. I don’t think this feature ever got all that use and it never worked that well for me, but it was really ahead of it’s time imo. The way they handle family sharing has been both unique and consumer friendly, and also they haven’t just sat on it, they’ve improved it. They’ve implemented a way to play local co-op games remotely even. One of the biggest innovations imo has been how they handle being signed in on multiple computers and being able to stream games from one computer to another. Hell, they’ve even innovated with hardware, with the steam link being very ahead of it’s time in that regard. I’m not going to mention proton, steamOS and the deck, someone else surely has or will.

Look, we should never trust a company to be ethical or feel like they’re a friend or one our side or shit like that, but I do appreciate how much new stuff they’ve pushed for over the years