• pancakes@sh.itjust.works
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    1 day ago

    On the flip side, I can’t imagine being the person arguing for the insurance companies makes them a better or happy person in the long term. Being a devil’s henchman, over time it must destroy important parts of them like empathy, trust in people, and their basic human decency. Virtues that are needed now more than ever in society.

    • AA5B@lemmy.world
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      1 day ago

      I expect it’s like any call center - the computer spits out a result and they have a script to follow, and are not allowed to stray from the script