We were staying at a small hotel, we just finished lunch when we saw a middle aged couple arguing with the young receptionist.
Their problem was that the all you can eat restaurant had self service and that they ran out of one of the meals. The receptionist tried to explain that this kind of thing happens sometimes but they try their best to refill the trays.
They then asked for the owner, but the receptionist informed them that he’s out of town and not available, but if they want they could write a formal complaint. Hearing this the woman shouted: “then how will we get a refund???”.
We were staying at a small hotel, we just finished lunch when we saw a middle aged couple arguing with the young receptionist.
Their problem was that the all you can eat restaurant had self service and that they ran out of one of the meals. The receptionist tried to explain that this kind of thing happens sometimes but they try their best to refill the trays.
They then asked for the owner, but the receptionist informed them that he’s out of town and not available, but if they want they could write a formal complaint. Hearing this the woman shouted: “then how will we get a refund???”.