Like where is the goto psych/CS UI 101 class/book/YT that over simplifies but grounds someone with no background or previous knowledge? Maybe something like the “Blender Doughnut” of great UI design?
I’ve changed UI twice with an app recently. I have a slight intuitive grasp of what I don’t like, but I lack the language and depth in this niche to express the emotional response well. I have no clue where to start with my own designs if I ever felt motivated to create one.
It’s not just that companies like to ignore it, it’s also that they have incentive to make shitty UI if it means they’ll make more money off it (e.g. intentionally showing things in searches that people weren’t looking for in the hopes that they might click/engage/purchase)