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*Privacy Not Included review: Pride Counseling
foundation.mozilla.orgPride Counseling, owned by BetterHelp (see our review of BetterHelp), provides therapy services targeted at members of the LGBTQ+ community. Costs for the Pride Counseling service run around $60 - $90 per week depending on your location (some locations might be higher) and Wirecutter noted in 2021 they "found some of the company’s practices to be predatory." Users will then be matched with a therapist Pride Counseling says are licensed and have some experience with the LGBTQ+ community, although there is no way to guarantee your therapist will be LGBTQ themselves. Conversations with therapists can happen in a number of ways -- text messages, live chats, phone conversations, or video calls.
In my experience, Better Help doesn’t provide a worthwhile service. They charge around $300/mo and will postpone and cancel your appointments so you end up getting in one, maybe two, appointments in a month, but with the added stress of needing to work your schedule around their shitty time management. My partner tried them out for a couple months out of desperation at the lack of local therapists who take our insurance and it was a net negative for her.
Sorry to hear that it went poorly for you two, the only 2 people I’ve known who have used their services had a good (or at least better than local) experience with them.