• Hotspur@lemmy.ml
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      7 months ago

      It’s almost worse than actually just laying off x% of a workforce—you stress everyone out and force them to contemplate leaving, some amount do (achieving the ulterior motive) and the rest who didn’t leave now have increased workload and are also immiserated by being forced to commute to a stupid cube farm some portion of the week. It’s like they found a way to make layoffs affect everyone more than they already did in the past.

  • DominusOfMegadeus@sh.itjust.works
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    7 months ago

    “The company is also calling for AI to reinvigorate sales from B2B to gaming, but has seen little lift on consumer purchases (seen by the reduced finances mentioned). Each new memo on the RTO continues to bring AI into the conversation; positioning the solutions as bleeding edge, meanwhile the house is barely being held together internally.”

    What a bunch of jackasses

    • NOT_RICK@lemmy.world
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      7 months ago

      I got fucked by them over a decade ago. Naively bought an Alienware for college. Burned out two motherboards on it while it was under warranty which they replaced. Naturally it burned out a third one outside of my warranty window which they refused to help with unless I paid them half the value of the laptop. Told them no thanks, instead I’ll tell everyone I know that their hardware is garbage.

      • TimeSquirrel@kbin.social
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        7 months ago

        “Gaming laptops” are a lie anyway. You can’t generate that much heat in that small of a space without something eventually going wrong, this applies to all of them. They’re all hot and underpowered.

        • NOT_RICK@lemmy.world
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          7 months ago

          Yeah, I expect any gaming laptop to have a shorter lifespan, but killing three mobos in the span of 3.5 years shouldn’t happen. Now that I’m older and wiser, I wonder if I had a bad power supply, but that’s something that should have come up on my second repair.

        • GrundlButter@lemmy.dbzer0.com
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          7 months ago

          They’ve gotten a bit better within the Nvidia 1000-3000 series, but I can’t vouch for the 4000 series. Better thermal management techniques and lower target thresholds.

          That being said, I’m sure there are manufacturers that buck the trend and set higher thermal targets for more performance. I’d say monitor your temps, and target for no higher than 75c if possible.

            • GrundlButter@lemmy.dbzer0.com
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              7 months ago

              As in too high or too low? Maybe it might be that I’ve only had experience with a mobile 1060, 3060, and 3070 from Lenovo, but all of them seemed to have a target temp around 72-75, that or that was effectively where the fans could keep it at equilibrium when running furmark as a benchmark.

              • redditReallySucks@lemmy.dbzer0.com
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                7 months ago

                It really depends on the tdp. On my laptop which has a 2070 with up to 115 w and an 10th gen i7 with up to 45 w the cpu can go up to 95 deg and the gpu throttles at 86 deg.

                Some laptops have Max q or low pwer versions of the same card which have a lower tdp and produce less heat. But for higher power gpus and CPUs they will most certainly go above 80.

          • GrundlButter@lemmy.dbzer0.com
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            7 months ago

            Different hardware type. Gaming laptops have dedicated graphics cards which generate heat from an additional source, and they have to drive 1080p/1440p/4k content, whereas the steam deck is a 1280x800 screen, which is absolutely perfect for an AMD integrated GPU with reduced thermal management.

            The steam deck is a single spec tightly tuned machine and software package not unlike a game console, whereas a gaming laptop is an all purpose machine with hardware all over the spectrum that you can buy what you want/need.

      • ThePowerOfGeek@lemmy.world
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        7 months ago

        I’ve run into so many people who have had Dell laptops totally crap out / burn out on them. I saw several myself years ago through an old job. Mostly bad LCD displays right out of the box, but also an assortment of other problems. I vowed never to get a Dell computer of any kind after that.

        Now in my current job we are forced to use refurbished Dell laptops. And guess what? All of them are total pieces of garbage. I’ve had two of them now. The first one became inoperable so they had to get me a new one. And now I find that the audio and USB ports are faulty on the new one.

        I’m not surprised Dell is screwing over their lower-level employees, considering they consistently fuck over their customers. Fuck Dell.

      • xpinchx@lemmy.world
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        7 months ago

        Just sharing my experience here as well. I bought a Dell gaming monitor - it was a TN panel with gsync and 144hz it was quite expensive at the time.

        Anyway, that piece of shit was replaced 5x under warranty. Faulty panel, backlight dying, lots of issues with input ports, broke firmware, etc. their warranty and service was top notch, but that was a lot to go through with a $500 piece of equipment. I bought an LG after that one died and have had 0 issues.

      • Pheonixdown@lemm.ee
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        7 months ago

        I managed to get one of the “desktop replacement” laptops before they got sold to Dell, and that fucker was a solid brick shithouse, lasted like 7 years before functional issues. Heat was definitely a problem, couldn’t rest my left hand on the keyboard (above the GPU) after a couple hours and could probably sit outside in a blizzard without pants comfortably. Miss that bad boy… Shame Dell ruined them.

      • Gormadt
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        7 months ago

        My old dell server hardware is surprisingly crap as well

        I’ve gone through 4 PSUs in the last 5 years

          • Gormadt
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            7 months ago

            IMO it’s a bit surprising

            I’d expect a company to at least sell decent hardware to their enterprise customers but I guess not in this case

      • VonReposti@feddit.dk
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        7 months ago

        In EU at least there’s a new law-mandated warranty period for the replaced part but I of course can’t say if this holds true where you live.

    • redditron_2000_4@lemmy.world
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      7 months ago

      They are doing you a favor. I bought my kid a Dell laptop (xps13) for college and 6 months later the battery life dropped from 12 hours to 2 and Dell support said it was normal and refused to do anything about it. That was after the original order which was supposed to take 6 weeks for delivery (bad enough) actually took 14 weeks. It arrived two days before they left for school. Worst experience ever.

      The replacement MacBook Air was delivered to their dorm the next day and has been flawless since (over a year now). It actually cost less too.

  • Rentlar@lemmy.ca
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    7 months ago

    In November, Dell reported Q3 fiscal 2024 revenue of $22.3 billion – down ten percent year-over-year.

    Hm, maybe this is trying to hide post-pandemic contraction…

    Profits were healthy, however, at over $1 billion for the quarter, a 317 percent year on year rise.

    IT’S UNION TIME

    • FenrirIII@lemmy.world
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      7 months ago

      There was a unionization attempt at Dell once. They laid off the entire group and moved their jobs overseas.

    • kyle@lemm.ee
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      7 months ago

      I might be a moron, but how can a business be down in revenue but up in profit?

      Edit: confirmed moron. Their expenses were just that much lower.

  • stealth_cookies@lemmy.ca
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    7 months ago

    It sounds like Dell is just run by assholes. I don’t believe for a second that Dell doesn’t know where all their offices are and their plan for each of them. They seem to have picked the worst possible way to demand RTO that reveals how weak their management is. All RTO demands are short sighted and lose you the better employees that have options, but doing it the way they are causes far more employee morale damage and will hurt the company longer than if they had a clear plan for what RTO was.

    Not to mention, anytime I see something neboulous about AI to solve problems without specifics I roll my eyes because it is quite obviously some idea thought up by someone who is caught in hype without any understanding of the utility of it. It reeks of some exec telling their subordinates, “I hear this new AI thing can solve all our problems, make it happen and don’t come back until you have it implemented.”

    • SlopppyEngineer@lemmy.world
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      7 months ago

      and lose you the better employees that have options

      They don’t see these as better employees, they just see costs.

      • Patches@sh.itjust.works
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        7 months ago

        Friendly reminder: We are all cogs to the machine that is capitalism regardless of what we personally believe.

    • FenrirIII@lemmy.world
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      7 months ago

      It sounds like Dell is just run by assholes.

      RTO is coming from Michael Dell, a millionaire who is out-of-touch with the actual people this policy is going to hurt.

      I don’t believe for a second that Dell doesn’t know where all their offices are and their plan for each of them.

      They closed a ton during covid. Many offices that remain open are touchdown only without enough space to accommodate the staff in the region.

      They seem to have picked the worst possible way to demand RTO that reveals how weak their management is.

      The RTO push came from the very top. Most directors cannot justify or defend it, but their job is to pass it along. Upper management doesn’t give a shit about their employees.

      All RTO demands are short sighted and lose you the better employees that have options, but doing it the way they are causes far more employee morale damage and will hurt the company longer than if they had a clear plan for what RTO was.

      This RTO is going to effect senior employees who were hired to be local to customers then became remote. Forcing them to quit or retire means you can replace them with cheaper employees, outsource their job, or simply push their work onto the remaining staff.

      Not to mention, anytime I see something neboulous about AI to solve problems without specifics I roll my eyes because it is quite obviously some idea thought up by someone who is caught in hype without any understanding of the utility of it. It reeks of some exec telling their subordinates, “I hear this new AI thing can solve all our problems, make it happen and don’t come back until you have it implemented.”

      Management has no idea what to do with AI except buzzwords and promises for the gleefully ignorant customers asking for AI.

      • ChrysanthemumIndica@discuss.tchncs.de
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        7 months ago

        Agreed, it’s definitely coming from the top! I didn’t realize they had closed a ton of the other offices during the pandemic, but I suppose it’s not surprising either. It also seemed like a lot of remote hiring happened during the pandemic?

        Most of the people I know personally affected are in that category (remotely hired or relocated), and most of those people are women. Small sample size with lots of bias, but I’ve been pretty upset the whole situation. It definitely feels/looks like a way to quietly push a bunch of folks out… whether overtly or as a “bonus” for upper management, it has the same unfortunate effect.

        I guess it is what it is, but what it is ain’t good. It feels good to commiserate though, thank you stranger!

    • ALoafOfBread@lemmy.ml
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      7 months ago

      Dell specifically has been super gung ho on work from home. Michael Dell had some article in Forbes or something a couple years ago that was hyping how great WFH had been for the company. They were actually paying people to WFH since it saved the company money. Dell’s business model benefitted heavily from WFH since companies had to buy more computers and peripherals to support a remote workforce.

      So, the “return” to office seems like a pretty naked attempt to cause people to quit without having to pay severance.

  • corsicanguppy@lemmy.ca
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    7 months ago

    Can it just be an effort to lay off the idiots who can’t wear a mask? Consulting the photo, I see someone who after THREE YEARs still doesn’t understand YOUR NOSE GOES IN THE MASK.

    • Cloudless ☼@feddit.uk
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      7 months ago

      This looks like a stock photo to me. It is mildly infuriating that the model refused to properly wear a mask during a photo shoot.