• Dr. Wesker@lemmy.sdf.org
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    11 months ago

    Drivers shouldn’t be allowed to see the tip amount prior to delivery completion. That, or tipping shouldn’t be allowed until after completion. I hate this more recent model of tipping before receiving service. Because as you said, it’s a bid for service, not an acknowledgement of good service.

    • Nollij@sopuli.xyz
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      11 months ago

      Flip it around - why would you work a job, any job, where you don’t know your pay until after the work is done?

      “Tipping” is rich-people speak for shifting the expense (and blame) to the customer.

      • Bonehead@kbin.social
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        11 months ago

        They already know the pay. If the pay isn’t enough without the tip, then maybe they should consider getting a different job.

        • limonfiesta@lemmy.world
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          11 months ago

          You realize that gig economy is the neoliberal slang for a poverty class work, but without the rights of workers, right?

          So you’re criticizing people who are forced by the system in which we live, to be ordered around by a fucking algorithm, and then take abuse from people who have enough money to NOT work in the gig economy, but no where near enough to actually own the servant class they get off on abusing.

          • Bonehead@kbin.social
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            11 months ago

            You realize that the gig economy is not my responsibility, right? I’m not criticizing the workers for being underpaid. I’m criticizing the exploiters for underpaying their workers. If you can’t pay your workers enough, that is not my fault. You are not entitled to exploit anyone for your personal gain.

            • ThunderWhiskers@lemmy.world
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              11 months ago

              If the pay isn’t enough without the tip, then maybe they should consider getting a different job.

              I’m not criticizing the workers for being underpaid.

              Study: When questioned about continuing to work for poverty wages, gig workers across the nation respond with resounding “guess I just didn’t think about it because I’m so goddamned stupid” ¯\_(ツ)_/¯ .

              • Bonehead@kbin.social
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                11 months ago

                The first statement was meant as in these delivery services don’t deserve to keep their workers. They should instead look for a better job that will pay them properly. But that’s what these delivery services do…prey on the vulnerable that are desperate which is why there should be laws protecting them.

        • sorrybookbroke@sh.itjust.works
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          11 months ago

          If you think tipping, a current necessity to ensure proper pay, is not something you should be doing why don’t you stop using food services which expect tipping?

          They won’t stop underpaying because you don’t tip they’ll just blame the worker. The one who can’t quit, because there’s not alot of work around, and they need food for survival

          • Bonehead@kbin.social
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            11 months ago

            A tip before service is not a tip. It’s coercion. Maybe we should consider adding regulation to this entire industry to ensure fair pay.

            • betheydocrime@lemmy.world
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              11 months ago

              Ok, call your extra payment whatever name you want, and get the ball rolling on legislating new regulations to ensure fair pay. They deserve to get paid more, and when/if those regulations go through the drivers will have a better future.

              That didn’t answer the question, though. We both agree that drivers deserve to get paid more, so why not open up your wallet and start paying them more now? Why wait months or years for legislation to go through to force you to pay more, when the power to make sure your driver is paid well is sitting in the palm of your hand today? Your individual act of tipping or not tipping will do nothing to address the system at large, but it will do everything to ensure your driver driver gets paid fairly for the labor they perform while they serve you.

              • Bonehead@kbin.social
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                11 months ago

                Why is it my responsibility to ensure they’re paid fairly by me directly? It’s the employer’s responsibility to pay their workers fairly. If you can’t pay your workers fairly, why does your business deserve to exist?

                • betheydocrime@lemmy.world
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                  11 months ago

                  Why is it my responsibility to ensure they’re paid fairly by me directly?

                  Because the price you pay for a service is a reflection of the relationship you have with the person providing that service, and to believe otherwise is something known as commodity fetishism

                  "What is, in fact, a social relation between people (between capitalists and exploited laborers) instead assumes “the fantastic form of a relation between things.”

                  We are defined both individually and societally by the relationships that we form with other people.

                  If you can’t pay your workers fairly, why does your business deserve to exist?

                  It does not deserve to exist. However, it does exist, drivers drive for them and are not paid enough for their labor, and you continue to use it despite all of that. I’ll ask again: why don’t you personally be the change you want to see in the world and pay them more now?

                  • Bonehead@kbin.social
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                    11 months ago

                    I’ll ask again: why don’t you personally be the change you want to see in the world and pay them more now?

                    Because it’s not my responsibility to subsidize your business. If a tip is required to get good service, then the question becomes how much of a tip required to get good service. It pits customers against workers, while you brush it off as just the cost of getting good service. But if people decide that the cost of your business plus a tip is too much, then no one will use your business. That’s capitalism…it works both ways. You can either decide to make less profit and pay your workers fairly without putting the onus onto your customers, or you can close the business. You are not entitled to exploit both your workers and your customers.

            • Centillionaire@kbin.social
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              11 months ago

              I’m all for ending tipping culture. And a tip before service may not be a tip, but as long as this is how it’s set up, it’s the current way we must do things.

              Just like if you want someone to do some handy work for you, you can go on Craigslist and say “need someone to do ‘x’. Will pay $150” and workers who search on there for jobs will decide whether or not it’s worth it for them to do the job. This job just so happens to be giving you food or a ride.

              • Bonehead@kbin.social
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                11 months ago

                Right, and if a company can’t pay their workers enough, then workers are not obligated to work there. It is not my responsibility to ensure your workers are paid fairly, regardless of how things are currently set up.

          • cynar@lemmy.world
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            11 months ago

            In the UK (and a lot of Europe) tipping is completely optional. We only tip for exceptional service or if we’ve made the server’s life difficult. It’s an optional extra for the server.

            At this point, it’s so endemic, in the US, that it likely needs to be fixed from the governmental level, but that doesn’t make it something that can’t be complained about.

            • Devi@kbin.social
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              11 months ago

              American workers rights really scare me. Tipping being allowed to subsidise wages is awful, but so is the safety legislation, and child labour laws. We have issues in the UK obviously, but they’re relatively minor in comparison.

          • Dr. Wesker@lemmy.sdf.org
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            11 months ago

            It’s only expected because consumers with a similar mentality keep supplying the bandaids to the business. That, and poor local and federal regulation.

          • phillaholic@lemm.ee
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            11 months ago

            Personally I tip 20% or more at most Restaurants. I draw the line at tipping before service as well. They aren’t even pretending anymore that it’s about service.

            That said, I don’t use any Gig economy service; I don’t believe in their business models at all, and part of what you are saying is why. Workers shouldn’t be taking on the burden, companies should.

            I do tip at some pre-service places that I’m a regular at, but I’ve run into some pretty ridiculous stores asking for tips where nothing warrants it. I try to be fair, but it is getting ridiculous.

            • SweetRiot@lemmy.world
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              11 months ago

              One of the most ridiculous tipping related thing happened a couple of weeks ago. I was ordering some pantry items from an online store that shipped to me (shipping fee was separate, based on how much is purchased). They had a vinegar that I couldn’t find locally or online elsewhere, and since they are a small family business, I decided to order a few other things to support them even though all their prices were a bit higher than other places. When checking out, they asked for a 20-25% tip to help support their small family business. That just made me mad. Never going to shop from them again.

              • phillaholic@lemm.ee
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                11 months ago

                Yes that’s completely ridiculous. You’re helping their small business by shopping there in the first place.

            • cynar@lemmy.world
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              11 months ago

              It’s a poverty trap. Your choice often isn’t “get another job” or stay there. It’s do this job, and survive another month, or quit and be not be able to afford basic necessities (like rent, or food). Unfortunately, the job can leave you too mentally and/or physically exhausted to properly hunt or reskill for another job. It’s a catch 22 situation.

              Interestingly, COVID actually helped a lot of people on that front. The government income support, and enforced rest let people stop, breathe and think. Many then went on to do exactly what you suggested. Unfortunately there’s always more to be drawn into the trap.

        • ElleChaise@kbin.social
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          11 months ago

          Practically nobody does uber as their main job, they do it because they either want/need extra money, or are struggling to survive at all. I know uberers, none of them would choose the job, but they can’t find other work. There’s an intentional lack of employment, in my country at least, to keep the workers moving forward; “Do for us, or end up like those people”.

          • Bonehead@kbin.social
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            11 months ago

            If your business requires you to exploit your workers in order to make a profit, then your business doesn’t deserve to exist. Making excuses for the exploiters changes nothing.

            • Okokimup@lemmy.world
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              11 months ago

              If the business doesn’t deserve to exist, why do customers keep supporting them? Why is the onus only on the workers to suffer?

              • bartolomeo@suppo.fi
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                11 months ago

                That’s actually an excellent question. You should look into why people who work for America’s largest employer can only afford to shop at Walmart, have little to no benefits, no job security, and often qualify for food stamps (which is American taxpayers subsidizing their salaries). The owners of America’s largest employer are worth like $140,000,000,000.

                Hint: it’s coercion.

              • zeluko@kbin.social
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                11 months ago

                “Free” market doesnt really work without regulation, otherwise we shift towards current business models where you, the customer, often dont really have the choice.

              • Bonehead@kbin.social
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                11 months ago

                Why are customers responsible for ensuring that workers get paid fairly? I’m looking for a service. If your service cannot exist without exploiting your workers, then it doesn’t deserve to exist. You are not entitled to exploit people for your own gain.

                • Okokimup@lemmy.world
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                  11 months ago

                  If you know the workers are being exploited, and you use the service anyway, how are you not partially responsible for exploiting them? It seems like you feel entitled to exploit them for your own gain as a customer. I agree that the employer is also responsible. A way to hold them accountable would be to eschew the service altogether. Otherwise, what incentive do they have to change?

                  • Bonehead@kbin.social
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                    11 months ago

                    I don’t use these services, for that exact reason. I’d rather cut out the middle man and contact the restaurant directly and then pick up my own order. That way all the money goes to the restaurant, instead of some business who’s only purpose is to extract money from other people’s work.

      • TrickDacy@lemmy.world
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        11 months ago

        Tips are no longer tips and companies have successfully forced us to pay their employees for them.

        It’s not the customer’s fault. In addition to us paying their wages we have to trust some rando to do a good job with zero evidence they will.

      • Dr. Wesker@lemmy.sdf.org
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        11 months ago

        There’s nothing to flip, gratuity and wages should be separate things. And minimum, standard living wages should be paid.

      • Possibly linux@lemmy.zip
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        11 months ago

        Well no, tipping is how you show your appreciation for a service. You are bring selfish if you don’t at least tip a minimal amount.

        • zeluko@kbin.social
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          11 months ago

          Please tip your plumber, i mean you do appreciate their work dont you?
          15% would be fair wouldnt it?
          You should tip anyone or dont you appreciate what they do for you? What? You already paid them? But you didnt yet appreciate them yet! How could you!

          • mx_smith@lemmy.world
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            11 months ago

            My sons a plumber and he just got $100 tip for doing a job, but it was right before Christmas and the client was really rich. I don’t condone tipping but if I do tip it’s usually in cash

        • snooggums@kbin.social
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          11 months ago

          A reasonable required base level of pay for service is necessary before a tip is showing appreciation.

          • Possibly linux@lemmy.zip
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            11 months ago

            There is a base level of pay. That doesn’t mean you get to hate the poor person who is stuck serving you. You should appreciate what others do for you.

            • snooggums@kbin.social
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              11 months ago

              Where did you get the idea that wanting reasonable wages before tips means I hate servers?

              Learn to read.

      • Cornerspace@lemmy.world
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        11 months ago

        America’s view that tipping is normal needs to change.

        How about an adequate wage instead, like the rest of the developed world?

      • danc4498@lemmy.world
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        11 months ago

        The point of tipping (to the tipper) is to show appreciation for the quality of service you received. If service is shit, you don’t get tipped as much.

        Tipping before you get the service means quality of service plays no part in the transaction.

    • june@lemmy.world
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      11 months ago

      Drivers can’t see the tip, but they are given an estimated payout (of the number presented is different from the estimate, it’ll always pay higher than the estimate) for each order.

      If this wasn’t the case, there wouldn’t be any drivers. Drivers are contractors and DoorDash bids orders out until someone accepts it. No contractor in their right mind will accept a job not knowing how much it’ll pay.

      If tipping weren’t allowed until after delivery, most people wouldn’t tip. You have the option to raise or lower your tip already, but have you ever gone in there and changed your tip after you received your order? Most people don’t. In the 6 or so months I was delivering, I only had one tip adjusted.

    • yamanii@lemmy.world
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      11 months ago

      Do you get your tip back too if the driver steals your food? Here we have Rappi that also asks for tip before the delivery so I never gave it out.

      • UziBobuzi@kbin.social
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        11 months ago

        I did once because the driver completely ignored my delivery instructions and I called to cancel the tip. They refunded it immediately.

        Our building has a problem with theft, which I noted in my instructions, and they left the order in the lobby despite my clear warning to the contrary.