I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.

      • 3ntranced@lemmy.world
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        11 months ago

        Ive recently had the automated response tell me “If you keep doing that I’m going to terminate this call, now, have you calmed down?”

        Needless to say I lost my absolute shit on that robot.

      • D2L@lemmy.one
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        11 months ago

        “Returning a call” if they take voice, has been very helpful to me