I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.

    • 3ntranced@lemmy.world
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      11 months ago

      Ive recently had the automated response tell me “If you keep doing that I’m going to terminate this call, now, have you calmed down?”

      Needless to say I lost my absolute shit on that robot.

    • D2L@lemmy.one
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      11 months ago

      “Returning a call” if they take voice, has been very helpful to me