Small things like ‘Auto expand media’ being set to true, can have a huge impact on user retention rate.

The vast majority of people never open or change default settings in the social media they use.

When they try out Lemmy etc., and the defaults aren’t great a lot of them will have a bad User Experience and leave.

I’m a IT professional, and joined Lemmy a few months ago, the UX sucked, most of that could have been fixed by having good defaults in place.

I powered through, but I won’t recommend Lemmy to many of my friends or family because I know they will give up due to too much friction in finding the right settings and how things work.

For the Fediverse to succeed focus needs to be put on giving people a very smooth UX from first opening a app or page, to finding enjoyment seeing and engaging with content.

  • 0x01@lemmy.ml
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    19 hours ago

    Default instances would go a long way, I know there’s a lot of hate for lemmy.world but defaulting to the biggest instance or a random one in the top 10 would help ease some of the early friction. Users can choose an instance later when they get more comfortable with the platform.

    Federation is neat but the average person just wants to scroll and chat

    • ᴇᴍᴘᴇʀᴏʀ 帝@feddit.uk
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      9 hours ago

      Default instances would go a long way, I know there’s a lot of hate for lemmy.world but defaulting to the biggest instance or a random one in the top 10 would help ease some of the early friction.

      I’d rather join-lemmy (and join-fediverse) were smarter.

      Have a series of questions (for join-fediverse add “what service do you want?”):

      • Where are you?

      • What languages do you speak?

      • Select your hobbies from the list below:

      And it then spits out 2 or 3 instances.

      It’s what I’d do if someone asked me directly for a recommendation and should be relatively easy to do.

      As we say with someone posting a link to db0 on r/piracy, if you just say to people “this is the instance for you” and it seems relevant then they make the jump. I’m tempted to go to the main subs for Canada, Australia, the UK, etc and just post a link to the relevant instance.

    • Blaze@lemmy.dbzer0.com
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      19 hours ago

      Top 10 ( https://lemmy.fediverse.observer/list )

      1. LW
      2. lemm.ee
      3. lemmynsfw.com - not suitable
      4. sh.itjust.work - shit in the name, not appealing to the average user
      5. lemmy.ml - power tripping https://feddit.uk/post/12952230
      6. lemmy.dbzer0.com - requires to follow and agree the Anarchist code of Conduct - not appealing to the average user
      7. lemmy.ca - Canada-oriented, non-Canadian users might not want to join as they wouldn’t think they would belong
      8. feddit.org - German-focused, https://feddit.org/c/main content is in German
      9. lemmy.blahaj.zone - queer-focused
      10. programming.dev - programmers-focused

      I made a more complete analysis in this post https://lemmy.dbzer0.com/post/37336391 (pinned on !fedibridge@lemmy.dbzer0.com ), nowadays I basically go with:

      " Lemmy has 47k monthly active users

      Feel free if you have any questions"

      Because yes, the USA/EU question appeared during the Luigi announcement in LW.

    • Cid Vicious@sh.itjust.works
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      18 hours ago

      Defaulting to any one instance would be against the goals of federation, I think. Much better to have a centralized site to help people find an instance that uses factors that wouldn’t bias too much. Perhaps pushing towards “general purpose” instances that would make geographical sense. And then you could highlight instances that cater towards more specific groups. But I think the goal of this would be to spread users across many instances rather than funnel them all towards one.

      I might propose having something things like server ping be a factor, and capacity of the instance. Perhaps instances could also be shown with their largest communities so that people could see the vibe of the instance before they join.

    • AdamEatsAss@lemmy.world
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      19 hours ago

      I completely agree. People who have never had to do this before May not know what to pick and never sign up because of it.

    • Kichae@lemmy.ca
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      18 hours ago

      Default instances would go a long way

      No, suggesting actual websites to people, rather than “Lemmy”, would go a long way.

      Default instances result in centralization. In recreating the existing structures that, ostensibly, we’re all here to reject.

      • AnonomousWolf@lemm.eeOP
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        18 hours ago

        Once people are in the ecosystem it’s easy for them to move around, if eg. lemm.ee mods go on a powertrip it would be such a smooth transition for people to switch.

        • IronKrill@lemmy.ca
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          8 hours ago

          I’m going to disagree on this one, I’ve seem far too many comments, especially from LW users, along the lines of “I can’t be bothered to change websites because I’m already settled in.” Most people are attached to their posts and content and consider moving instance as “losing progress”. And the bigger an instance is the harder it’ll be to leave if they ever pull something seriously “power trippy” that could lock off content to some people, because there will be a large mass of communities and posts on that instance.

          • AnonomousWolf@lemm.eeOP
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            5 hours ago

            It might be ideal to randomly default one of the top 10 instances

            The user can still choose to not go with the default, it might also spread out users more.

            Currently I think people just looks whats fhe biggest, and join that. Thats basically what I did because it was overwhelming to pick

          • AnonomousWolf@lemm.eeOP
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            6 hours ago

            Fair, maybe we can randomly select one of the top 10 to suggest as default. 🤷‍♂️

            Idk the best solution, we can do AB testing if needed

        • vinnymac@lemmy.world
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          17 hours ago

          I agree, a gateway drug is what we are looking for. Imagine trying to learn how to run before you learned how to walk. We are asking a lot of the masses if we want to see user growth here without a simple and easy to understand starting place.

          I think the hardest concept for beginners to grok is that they can’t login with one account to all instances. If we were to improve the UX around that experience solely, we would see greater adoption.

      • dmark3d@linux.community
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        17 hours ago

        So one thing I wonder is if there would be some way that when they are creating an account, for them to put some info in- mostly language spoken and maybe preferred country to start and it randomly selects a default general interest server. That might help onboard people easier without everyone joining one instance