The insurance industry’s entire playbook is a masterclass in weaponized bureaucracy. “Delay, Deny, Defend” wasn’t just a tactic; it was a philosophy designed to grind people into submission while they were already drowning. Feinman exposed it, but Mangione’s adaptation—“Delay, Deny, Depose”—has become its own grim shorthand, etched into the collective consciousness by sheer tragedy.
What’s wild is how normalized this has become. People die waiting for appeals while execs toast record profits. And when someone finally snaps, they’re painted as the villain instead of the system that drove them there. It’s not a breakdown; it’s the inevitable outcome of a machine that values dividends over lives.
This isn’t just deranged performance art—it’s a mirror held up to a society that shrugs at preventable death as long as the stock market climbs.
The ISBN for Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It by Jay M. Feinman is 978-1591843153.
A legal and freely accessible full download of the book does not appear to be available, so I can’t post any direct links
The insurance industry’s entire playbook is a masterclass in weaponized bureaucracy. “Delay, Deny, Defend” wasn’t just a tactic; it was a philosophy designed to grind people into submission while they were already drowning. Feinman exposed it, but Mangione’s adaptation—“Delay, Deny, Depose”—has become its own grim shorthand, etched into the collective consciousness by sheer tragedy.
What’s wild is how normalized this has become. People die waiting for appeals while execs toast record profits. And when someone finally snaps, they’re painted as the villain instead of the system that drove them there. It’s not a breakdown; it’s the inevitable outcome of a machine that values dividends over lives.
This isn’t just deranged performance art—it’s a mirror held up to a society that shrugs at preventable death as long as the stock market climbs.
The ISBN for Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It by Jay M. Feinman is 978-1591843153.
A legal and freely accessible full download of the book does not appear to be available, so I can’t post any direct links
http://libgen.is/
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