Yes. I’ve evaluated some of the bots for work, we didn’t use them, but that was more because it wasn’t quite what we wanted. (validating employees are at assigned- but frequently distributed- locations and responding to calls/messages.)
you’re acting like this is shocking. It’s not. This is pretty oldschool, actually. Like the ability to bot out actions based on keywords in replies predates smartphones.
Uhm.
There absolutely are bots that respond to key words.
But sometimes they just flag you as a live phone number.
and you have seen this or worked with them? I have, and on our system it was 100% manual, no bots.
Im not saying it doesnt exist, but have you seen this yourself or are you presuming it
Yes. I’ve evaluated some of the bots for work, we didn’t use them, but that was more because it wasn’t quite what we wanted. (validating employees are at assigned- but frequently distributed- locations and responding to calls/messages.)
you’re acting like this is shocking. It’s not. This is pretty oldschool, actually. Like the ability to bot out actions based on keywords in replies predates smartphones.