Probably very few if any. Admittedly the outlier, I read Chipotle reviews because I’ve had too many of them give a time for pickup then proceed to dilly-dally for 20-30 mins past the time they gave me. Not cool. I’m happy to wait, but don’t tell me it’s going to be done.
Do people really look at or read reviews of McDonald’s?
Probably very few if any. Admittedly the outlier, I read Chipotle reviews because I’ve had too many of them give a time for pickup then proceed to dilly-dally for 20-30 mins past the time they gave me. Not cool. I’m happy to wait, but don’t tell me it’s going to be done.
When you’re an out of towner looking for the nearest place to go and get coffee or use a public bathroom, reviews matter.