• .Donuts@lemmy.world
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    1 day ago

    Listen I love NMS for what it has become, but of course they would say that. They know that (the veil of) personal investment in their userbase’s woes is good marketing. What would the answer otherwise be? “fuck your save, start over”?

    And if they can’t fix it, they can at least say “we tried”.

    • pressanykeynow@lemmy.world
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      24 hours ago

      What would the answer otherwise be? “fuck your save, start over”?

      Isn’t it the usual answer? If there’s any at all.

      • Kit
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        8 hours ago

        The only other time I’ve heard of this was Stardew Valley. ConcernedApe is a treasure.

      • Vilian@lemmy.ca
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        5 hours ago

        Factorio devs fixed a bug that corrupted a 2 year old save from a guy, the limit now is a few sextillion, satisfactory took josh from let’s game it out save to help optimize the game lol, that’s the closest I can remember

        Edit: found it https://forums.factorio.com/viewtopic.php?t=101341 the devs also fixed the save for the guy and later updated the game with a fix lol

        • Sudomeapizza@lemm.ee
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          16 hours ago

          i cant remember off the top of my head exactly which ones, but Wube will take bug reports from vanilla saves and modded saves and fix them all! Great Devs!

          They even the concept (with permission) of someone else’s game that they reengineered from the ground up to help multithread the game. They’re simply amazing!

      • Aphelion@lemm.ee
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        1 day ago

        CoffeeStain has fixed some crazy Satisfactory saves that went all the way back to update 2 from 2019.

      • Sylvartas@lemmy.world
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        1 day ago

        TFW I spent hours of my life debugging an issue that exclusively happens with czech/hungarian keyboard layouts and no one remembers it (to be fair the game was much more obscure than NMS)

      • Zahille7@lemmy.world
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        1 day ago

        Deep Field (developers of Unfortunate Spacemen and Abiotic Factor) has actually recreated entire saves for AF that people have lost. The main director has popped into the discord to tell the people himself that he would fix the issue. I thought that was pretty cool.

      • JPSound@lemmy.world
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        1 day ago

        Even Nintendo did it with a Zelda and another time for Metroid. I dont specifically remamber which ones tho. Players would get soft locked out of progression and you could send it in and they’d fix it. That was many moons ago tho. No way they’d put that much effort into anything these days.

      • SchmidtGenetics@lemmy.world
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        1 day ago

        Almost every developer has a system to report bugs.

        In the old days it was an email or a forum, lots of devs use Steam forums and discord for this exact scenario still in todays age.

        Do you have any devs in mind that don’t have a bug reporting feature where they almost always ask for a save?

          • SchmidtGenetics@lemmy.world
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            1 day ago

            How so? Someone looks at your save and fixes the specific issue related to it. You also have to report it for it to be able to be looked at and fixed as well dude…… how else would they know the issue or be able to fix it…?

            The only difference is a dev getting some marketing out of it with this specific case. Every save issue bug is a specific issue that needs to be looked at, you are always getting “personal care” with these issues.

    • Cethin@lemmy.zip
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      1 day ago

      Well, usually if it’s from a breaking update or something it’s “saves from previous updates aren’t guaranteed to work with future updates.” They don’t say “fuck you” but they usually also don’t promise to fix it. I agree it’s a business strategy though, but they should be commended for it or their business strategy stops being this.