Following today’s launch of the new iPhone 16 models, Apple has shared repair manuals for the iPhone 16, the iPhone 16 Plus, the iPhone 16 Pro, and the iPhone 16 Pro Max. The repair manuals provide technical instructions on replacing genuine Apple parts in the ‌iPhone 16‌ models, and Apple says the information is intended for “individual technicians” that have the “knowledge, experience, and tools” that are necessary to repair electronic devices.

    • TriflingToad@lemmy.world
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      2 months ago

      oop sorry it would cost $1,999.99 to repair this face ID scanner, would you like to purchase our new iPhone 18 Ultra Pro Max Lite ++ with Wii motion+ inside instead?

    • finitebanjo@lemmy.world
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      2 months ago

      Because you admitted to an employee over the phone that your glands occasionally produce sweat, we’ve determined your damage is in fact water damage not covered by warranty and all data is therefor unrecoverable. You may now purchase a new device.

    • Flying Squid@lemmy.world
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      2 months ago

      The closest Apple store to me is a 90-minute drive. The closest place to me selling Apple devices is a Walmart a few miles away.

      There is a place in town which repairs Apple devices. It is not an Apple store.

      Which place would I rationally take it to if I wanted to get it repaired?

    • SendMePhotos@lemmy.world
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      2 months ago

      My front facing camera on my iPad stopped working. My device is pristine, has always been in a case, has zero cracks, and has never been dropped. I brought it in to an apple store and they said they could fix it for half the price of a new one. Fuck 'em. I’d rather just do it myself. It was out of warranty by a few months maybe. I don’t remember. The front camera isn’t worth half the price of a new device.

      • 6gybf@sh.itjust.works
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        2 months ago

        Same experience every time I’ve gone only repair cost is always more than 50% of the cost of replacement.

  • w3dd1e@lemm.ee
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    2 months ago

    I see a lot of commenters really hate Apple, but to clarify, the manual isn’t what’s important here.

    According the article, the manuals indicate that the iPhone 16 is actually easier to repair. This is good news for consumers, independent repair shops, and the environment.

    You can use a 9-volt battery to remove adhesive and they’ve added more support for Face-ID when replacing the LIDAR sensor.

    We still have a long way to go for our right to repair but, the pressure that we put on companies and governments to make change is working. We should celebrate that.

  • GreenKnight23@lemmy.world
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    2 months ago

    is this this same repair manual they follow in the store?

    you know, the one where they break something else and/or claim it was your fault and refuse to repair it and only give it back to you in pieces.

    • TheRealKuni@lemmy.world
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      2 months ago

      I’ve…never had a bad experience at the Apple Store, personally. I have a lot of complaints with the company, but I’ve always been impressed with the technicians at the store.

      • linearchaos@lemmy.world
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        2 months ago

        I’ve never been able to get anything just fixed there. It’s always come back and pick it up in X days or a week or 2 weeks.

      • interurbain1er@sh.itjust.works
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        2 months ago

        but I’ve always been impressed with the technicians at the store.

        Yeah me too. Each time they gave me the price for a repair I was very impressed. It was always more than I expected. :D

        • TheRealKuni@lemmy.world
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          2 months ago

          Yeah me too. Each time they gave me the price for a repair I was very impressed. It was always more than I expected. :D

          Bahahaha

          I’ve had the opposite experience, but I have AppleCare. I’ve seen the prices without it and you’re not wrong! I had cracked the back glass on my phone a year or so ago and it cost me like, $30 to fix. Without AppleCare it would’ve been almost $700. And that’s because—due to the ridiculous design—replacing the back glass involves replacing the entire phone other than the screen and camera module. New battery, new SoC, new storage, new everything.

          I later confirmed with an acquaintance who works at the Apple Store that, as long as your battery is still in decent-ish shape, this is a cheaper way to replace the battery. Break the back glass and get that replaced with AppleCare, and you get a new battery. But if you wait for the battery to drop below whatever threshold it is for them to replace the battery (I believe 80% life), it’s more expensive. This acquaintance told me this kind of thing is why he genuinely thinks AppleCare is the best deal they offer. It’s basically a way to inexpensively swap your phone with an identical replacement under certain circumstances.

          • modcolocko
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            2 months ago

            Recent iphone models have “easily” removable back glass, and it’s actually the main entrypoint for replacing the battery, lowering costs due lower risk of a broken screen (see new google pixels with screens that almost always break on removal)

            After this, apple also lowered the cost of most repairs, including on models that don’t get the new replaceable back. the non applecare cost for a battery replacement ranges from 80-100 dollars roughly. which is comparable to the cost of a replacement with even a generic battery from a 3rd party shop.

      • ayyy@sh.itjust.works
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        2 months ago

        It took them more than 4 hours past my appointment time to do a simple battery replacement.

  • finitebanjo@lemmy.world
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    2 months ago

    Nah, I’m good. When a company burns a bridge with me, I don’t look back. Took IBM 3 generations to earn trust back and then they ruined it with Crypto, again.

    Apple can screw off with an iFuck, for I do not give a Fuck.

    Really dissapointing that every “technology” forum always degrades into expensive brand shillery indtead of actual new technology.

  • 4shtonButcher@discuss.tchncs.de
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    2 months ago

    I really miss repairable devices. Repairing the cracked screen of the iPad Pro I bought a few years ago would cost over 60% of the price I paid for the device. I would have gladly taken a thicker device if that meant it were repairable.