• Clent@lemmy.world
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    7 months ago

    Order for pick up. They give those workers a handset that optimizing their walk through store.

    The fact that they have this and don’t make it part of the customer experience is another reason these companies are fucks.

    They want you to wander and spend more. Physical dark patterns. Grocery stores are full of them.

    • Neato@ttrpg.network
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      7 months ago

      I started using Aldi pickup during lockdown and never stopped. Saves so much time.

    • senkora@lemmy.zip
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      7 months ago

      The Target app is the best that I’ve seen for customers. It won’t plan your route, but you can search for items and it will tell you the aisle, location within the aisle, and stock level for any item at your local store.

      • leapsy@lemmy.world
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        7 months ago

        Kroger app does all that, plus sorta plans your route. You make your list head of time and then you can sort the list by aisles ascending or descending; or store layout or store layout reversed; or by departments; depending on which side of the store you go in or if you want to save cold items for last. Its not completely without fault but overall works great once you get the hang of some of the apps complications.

  • FinishingDutch@lemmy.world
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    7 months ago

    It’s very annoying in general. I’ve got a visual disability. Meaning I see about 20 percent.

    When shopping, I know where all of my most used items are, and where the general category of products is. But if they move things around too much, it’s really exhausting trying to find what I need. And no, I don’t really want to bother staff to ask where things are; I just want my shopping done quickly with as few annoyances as possible.

    • Stretch2m@lemm.ee
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      7 months ago

      Even if the aisles are wider, some oblivious ass with no situational awareness will angle their cart to block you.

    • sp3ctr4l@lemmy.zip
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      7 months ago

      The only grocery store near to me has shopping carts… with poles extending upward toward the ceiling.

      They also have signs which hang from the ceiling, most of which hang 3 inches lower than the poles are tall.

      The aisles are also so small, and have end stands, such that often a single cart cannot even actually turn into them.

      Fuck my life.

        • sp3ctr4l@lemmy.zip
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          7 months ago

          Unfortunately the manager appears to be a 60 something lady who seems 60 + a life time of chain smoking if that makes sense.

          I have had relationships with women a few years older than me before, but not a few decades.

          Nope nope nope

    • HeapOfDogs@lemmy.world
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      7 months ago

      Rage inducing. I found something I really like, make it a part of my weekly shopping and it vanishes. I really am old.

      • EmptySlime
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        7 months ago

        My oldest son is autistic and has taste and texture aversions that are powerful enough that he will sooner starve himself than eat something that isn’t right. So when we find something he will just eat? You better believe we are buying as much as our fixed budget can support. There’s a mighty rage to be had from us when something he does eat gets changed or discontinued.

    • Stretch2m@lemm.ee
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      7 months ago

      Wegmans is notorious for removing all the other brands but their own. I call it “pulling a Wegmans.”

    • Coreidan@lemmy.world
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      7 months ago

      “Brands”. Bleh.

      This is why I stick to eating whole foods and not shit from a box.

  • Sibbo@sopuli.xyz
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    7 months ago

    You also get mad when you think they would have rearranged the grocery store, but actually you just forgot where that one item you needed was.

    • wreckedcarzz@lemmy.world
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      7 months ago

      Or they just stopped stocking that item, and so you spend 15 minutes looking for something that isn’t there. -_-

  • EmptySlime
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    7 months ago

    Between my ADHD and the amount of different places we go for groceries I can never remember well enough where anything is to get mad about them changing it. My wife though has finally gotten to the point where the music they play on the radio in the grocery stores is actually getting good which was her sign she’s getting old.

    • LemmyKnowsBest@lemmy.world
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      7 months ago

      Yeah if grocery stores had played The Cure and The Smiths back in the 1980s it wouldve blown my mind. But they sure are playing it now. Grocery stores seem like 2-4 decades behind in music selection. or maybe it’s just that '80s music was the last time good music was generated through the music industry, and that’s why grocery stores stick with it, 80s music. But I hope for the sake of the peace of mind of future generations 20-40 years from now grocery stores aren’t playing whatever bizarre noises the current “music industry” has been generating lately

  • marcos@lemmy.world
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    7 months ago

    Just remember, you either have to run the entire market anyway, or the thing you are looking for wasn’t on the right place anyway. So no reason to be angry.

    • CptEnder@lemmy.world
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      7 months ago

      Yeah I kinda like taking my time shopping at a grocery store. Got my audiobook in and just relaxed looking for what I need and I don’t mind finding new stuff, yeah I know they design it that way.

    • neo@feddit.de
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      7 months ago

      I see it as a mild training for keeping up with an ever changing world. Keeps ya brain from getting crusty.

  • Dave@lemmy.nz
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    7 months ago

    I think I’ve read previously they do it because if they rearrange they can get you to walk past stuff you wouldn’t have previously seen as you try to find the stuff you want. I.e. it increases sales.

    • wreckedcarzz@lemmy.world
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      7 months ago

      Me: “man this is a pain in the ass, let’s go to [competing store]”

      Me: never shops there again

      Store: “well shit”

    • PolarisFx@lemmy.dbzer0.com
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      7 months ago

      I used to know where every single thing I wanted in Walmart was. In and out very fast. Then they put up signs saying they’re remodeling and they moved entire sections, then moved those same sections to completely different parts of the store within a few months, then they put everything behind locked cabinets so I have to wait around for an associate to unlock a cabinet everytime I need shaving cream. Who the fuck is stealing shaving cream. Now I shop on the app and do pickup because who the fuck has time for that shit

  • johannesvanderwhales@lemmy.world
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    7 months ago

    God both Safeway and Costco rearranged recently and I am indeed mad.

    (Note: they do this on purpose so you have to wander around the store and end up buying more stuff because you spend more time and walk down aisles you normally don’t)

  • Alexstarfire@lemmy.world
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    7 months ago

    Only time I’ve ever seen a grocery store rearranged is after a remodel. Kind of expected. That also only amounts to twice in about 3 decades.

    • DV8@lemmy.world
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      7 months ago

      I tend to avoid grocery stores who do that. But in Belgium at least it’s a known strategy that half the grocery stores use to make you spend more time looking for stuff.

      Luckily there’s also a store that avoids it because they want to save time of their employees and customers. So if use their app to make your list and select the location you’re going to, the app will arrange your list to be in the order you encounter everything if you follow the lines on the floor.