Quote from the article

One page of the company’s website compares a human nurse’s $90 per hour salary to an AI agent’s $9 an-hour running costs. Hippocratic claims its AI nurses outperform human nurses regarding bedside manner, education, and narrowly miss on satisfaction, according to a survey.

I don’t know of any tele-triage nurses that get paid $90 an hour. Moreover bedside manner does not equal telephone/video demeanor.

  • lud@lemm.ee
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    7 months ago

    BEFORE we call your doctor. If the O2 monitor reads low and I just call your doc before I’ve tried anything to fix it, they’re going to be irritated and probably have a chat with my supervisor about what an idiot I am wasting their time. In fact, personally, I like to try everything in the world that I can think of before I call a doc.

    Haha, that’s exactly like IT support when first line (the ones that usually answer phone calls) immediately escalate tickets without some basic troubleshooting or at least information gathering.

    • Chetzemoka@lemmy.world
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      7 months ago

      Yes, it is exactly! And with my background of an entire family working in chemical manufacturing, I often equate the difference between nurses and doctors to the difference between front line operators and engineers.

      Nothing embarrasses me more than to call a doc just to be asked if I tried something that was really obvious and I should have tried before calling them. Or before I double checked and/or gathered all of the relevant information. Unless a patient is actively crashing to the point I’m calling in the entire cavalry, then I take the time to do my own job thoroughly before bothering someone else about it.