I uninstalled an app and checked the box to save app data. Now I need the app again and it will not download from play store. Upon clicking “install” it throws an error “something went wrong on our end. please try again.” and just a “got it” button… tried to clear play services and play store cache and storage, rebooting the device, and combinations in between those steps… still cannot download.

Anyone have experienced this before? any additional troubleshooting steps or ways to resolve? wondering if the data from that checkbox when uninstalling is preventing the reinstall but am lost otherwise as to what could be causing the problem.

  • Kit
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    10 months ago

    I’ve experienced this before recently. The fix, sadly, was to wait for a week.