I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.

  • macniel
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    3207 months ago

    When you insist on implementing your own email address validation…

    • @DeltaTangoLima@reddrefuge.com
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      1647 months ago

      I have my own domain that uses a specific 2-letter ccTLD - it’s a short domain variation of my surname (think “goo.gl” for Google). I’ve been using it for years, for my email.

      Over those years, I have discovered an astonishing number of fuckheaded organisations whose systems insist I should have an email address with a “traditional” TLD at the end.

      • @stickmanmeyhem@lemmy.world
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        857 months ago

        A few years back I bought a .family domain for my wife and I to have emails at ourlastname.family That lasted a week because almost every online service wouldn’t accept it. Now we have a .org

        • @CosmicTurtle@lemmy.world
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          407 months ago

          Doesn’t surprise me one bit. I’ve noticed that a lot of websites will only accept .com and a few will only accept email addresses from popular providers (Gmail, Hotmail, outlook, etc.)

          My guess is that it’s trying to reduce spam and fake account generation.

          • deweydecibel
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            517 months ago

            My guess is that it’s trying to reduce spam and fake account generation.

            Thus preventing the growth of any small providers and further entrenching Microsoft, Google, Apple, and a handful of others as the only “viable” options.

        • frozen
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          37 months ago

          I went with .io specifically for this. It doesn’t look special or anything, it’s just cheaper than .org and accepted anywhere I’ve tried, so far.

            • frozen
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              17 months ago

              Namecheap. But it might also have to do with my domain not being very popular. Not sure.

        • @nybble41@programming.dev
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          37 months ago

          CVS and E*Trade both refused to accept my fairly standard user@mydomain.info address during initial registration, but had no issue changing to that address once the account was created. It would be nice if their internal teams communicated a bit better.

      • @lunarul@lemmy.world
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        7 months ago

        My first email address was @k.ro (a free email provider many many years ago) and many websites thought a valid second-level domain name cannot be just one letter

        • @laurelraven
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          77 months ago

          I’d love to know where they got the idea that the spec doesn’t allow that…

    • @cley_faye@lemmy.world
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      467 months ago

      The only useful email validation is “can I get an MX from that” and “does it understand what I’m saying in that SMTP”. Anything else is someone that have too much free time.

        • @vithigar@lemmy.ca
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          407 months ago

          Definitely a timesaver. Much faster to get incorrect email validation that way then to try building it yourself.

          • @Archer@lemmy.world
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            167 months ago

            Skip the building step and go straight to pulling your hair out over why it’s not working! Efficiency!

        • @Katana314@lemmy.world
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          167 months ago

          That probably lead to this exchange.

          Stack Overflow is useful, but…it needs more than a little parsing for useful answers.

        • @felbane@lemmy.world
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          137 months ago

          I know (hope) you’re being facetious, because the objectively best way to do email validation is to send a fuckin email to the provided address.

        • @AnAngryAlpaca@feddit.de
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          37 months ago

          To be valid, the email just has to match [anything@anything]. ,🙃@localhost can be perfect legal if localhost supports utf8 in usernames.

    • aard
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      207 months ago

      I’m not aware of any correct email validations. I’m still looking for something accepting a space in the localpart.

      Also a surprising number of sites mess with the casing of the localpart. Don’t do that - many mailservers do accept arbitrary case, but not all. MyName@example.com and myname@example.com are two different mail addresses, which may point to the same mailbox if you are lucky.

      • @CosmicTurtle@lemmy.world
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        287 months ago

        The only correct regex for email is: .+@.+

        So long as the address has a local part, the at sign, and a hostname, it’s a valid email address.

        Whether it goes somewhere is the tricky part.

        • @xantoxis@lemmy.world
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          7 months ago

          Sorry, this is not a correct regex for an email address.

          Sending using mail on a local unix system? You only need the local part.

          STOP VALIDATING NAMES AND EMAIL ADDRESSES. Send a verification email. Full stop. Don’t do anything else. You really want to do this anyway, because it’s a defense against bots.

          • StarDreamer
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            7 months ago

            *Gasp* the registration is coming from inside the colo!

          • Turun
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            67 months ago

            I think it’s fair to prevent users from causing mail sent to your internal systems. It probably won’t cause any issues getting mail to the machine inbox for (no domain name), but it reasonably makes security uneasy.

            • @xantoxis@lemmy.world
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              77 months ago

              The statement I was responding to was “This is the correct email regex”. There is no correct email regex. Don’t parse emails with a regex. You probably don’t need to parse emails at all.

          • @elrik@lemmy.world
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            57 months ago

            Yes, but no. Pretty much every application that accepts an email address on a form is going to turn around and make an API call to send that email. Guess what that API is going to do when you send it a string for a recipient address without an @ sign? It’s going to refuse it with an error.

            Therefore the correct amount of validation is that which satisfies whatever format the underlying API requires.

            For example, AWS SES requires addresses in the form UserName@[SubDomain.]Domain.TopLevelDomain along with other caveats. If the application is using SES to send emails, I’m not going to allow an input that doesn’t meet those requirements.

            • @xantoxis@lemmy.world
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              67 months ago

              Therefore the correct amount of validation is that which satisfies whatever format the underlying API requires.

              You mean the validation which the underlying API will perform on its own? You don’t need to do it.

              • @elrik@lemmy.world
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                47 months ago

                I disagree. You should have validation at each layer, as it’s easier to handle bad inputs and errors the earlier they are caught.

                It’s especially important in this case with email because often one or more of the following comes into play when you’re dealing with an email input:

                • You’re doing more than sending an email (for ex, creating a record for a new user).
                • The UI isn’t waiting for you to send that email (for ex, it’s handled through a queue or some other background process).
                • The API call to send an email has a cost (both time and money).
                • You have multiple email recipients (better hope that external API error tells you which one failed).

                I’m not suggesting that validation of an email should attempt to be exhaustive, but a well thought-out implementation validates all user inputs. Even the underlying API in this example is validating the email you give it before trying to send an email through its own underlying API.

                Passing obvious garbage inputs down is just bad practice.

          • @laurelraven
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            67 months ago

            And this right here is a great example of why simple basic RegEx is rarely adequate

            At the very least, should be something like

            ^[^@\s]+@([^@\s.]+\.)+[^@\s.]+$

            I’m like 99% sure I missed at least a few cases there, and will say “please don’t use this for anything production”

            • @jpeps@lemmy.world
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              47 months ago

              Here’s two: you can have multiple @s forming relays in an email address, and you can also break all the rules around dots and spaces if you put quotes around the local part, eg ".sarah.."@emails.com

              • @laurelraven
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                37 months ago

                And this is exactly why I wouldn’t do my own, I had no idea either of those were legal/possible