The person who will be helping you is not the person who made the rules and policies and chose how much to charge you per month.
The person helping you will have zero control over anything and have to stick to a script and the whole reason their job exists isn’t to actually help you but to help the people who run the company to never, ever have to hear a filthy plebeian complain about anything ever again.
If you really want to chew someone out, do some diligence and find the contact info of the highest person in the organization you can find. Even then, they’re just going to blame it on everyone but themselves anyway, and even if they fix your issue, someone’s gonna lose their ass over the company actually having to fix your issue. Because these systems don’t exist to help solve your problem, but to frustrate you until you give up and stop calling.
Companies are well beyond “How do we attract new customers” because there are no new customers to attract. They have access to the whole planet now, it’s a moot point. Now it’s bleeding percentage points of performance increase from smaller and smaller groups of customers while being okay with screwing over the “unprofitable” customers until they leave entirely.
Yep. Telecom corporations are essentially uncriticizable. Even media pushback doesn’t do anything. Everyone knows they’re pure evil and it doesn’t affect them in any way.
The person who will be helping you is not the person who made the rules and policies and chose how much to charge you per month.
The person helping you will have zero control over anything and have to stick to a script and the whole reason their job exists isn’t to actually help you but to help the people who run the company to never, ever have to hear a filthy plebeian complain about anything ever again.
If you really want to chew someone out, do some diligence and find the contact info of the highest person in the organization you can find. Even then, they’re just going to blame it on everyone but themselves anyway, and even if they fix your issue, someone’s gonna lose their ass over the company actually having to fix your issue. Because these systems don’t exist to help solve your problem, but to frustrate you until you give up and stop calling.
Companies are well beyond “How do we attract new customers” because there are no new customers to attract. They have access to the whole planet now, it’s a moot point. Now it’s bleeding percentage points of performance increase from smaller and smaller groups of customers while being okay with screwing over the “unprofitable” customers until they leave entirely.
Yep. Telecom corporations are essentially uncriticizable. Even media pushback doesn’t do anything. Everyone knows they’re pure evil and it doesn’t affect them in any way.
deleted by creator
Yeah but what’s really boring is dehumanizing people in the same class as you while the upper class clinks their glasses together to laugh at you and the worker.