My girlfriend works as a delivery driver for Pizza Hut, and her store just implemented an AI dispatch system that winds up sending a sizeable number of the store’s orders to DoorDash. This of course screws her and the other drivers out of tips.
I offer this information both as a concrete example of how AI under capitalism harms workers, but also to express how upset I am at how I’m unable to help her. I’ve brought up the subject of unionizing, but I don’t know that it’d help, or if she or her coworkers would even go for it. I’ve been trying to get her to jump ship for Domino’s, but apparently they have a similar system in their stores, though I don’t know if any of the locals have implemented it yet.
I understand why she doesn’t quit mind, she’s been doing it five years and it can be lucrative when business is up. But the shithead that run the company keep price gouging, and business has slowed down considerably as a result. That combined with this AI nonsense is a good argument for me pressing the issue again.
Bastards, the whole lot of them. My last job involved a lot of fairly delicate hands-on work, but you best believe they would’ve replaced us with machines or outsourced our work to gig workers if they could’ve.
I couldn’t say myself whether Domino’s is using those services, but I’m going to get on her about at least looking into it. I don’t think I’ll have to try hard. Way she talks, I think this might finally be the last straw.