

Standard Business Idiot nonsense. They don’t actually understand the work that their company does, and so are extremely vulnerable to a good salesman who can put together a narrative they do understand that lets them feel like super important big boys doing important business things that are definitely worth the amount they get paid to do them.
I’ve had similar thoughts about AI in other fields. The untrustworthiness and incompetence of the bot makes the whole interaction even more adversarial than it is naturally.