• dan@upvote.au
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    8 months ago

    they don’t support IMAP

    They don’t support IMAP because they want emails to remain end-to-end encrypted, and IMAP doesn’t have any way of doing that. The gateway decrypts the emails locally, then serves them as plain text.

    We need something better than IMAP, that’s designed for modern use cases. Something that’s not stateful… Maybe a web service or something like that. JMAP seems promising but barely any providers have implemented it.

    • Moonrise2473@lemmy.ml
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      8 months ago

      Still, if an user prefers the convenience of using any client instead of e2e, could enable it in a setting. Maybe the user subscribed because they liked the interface and the overall features of the plan, and not because of the encrypted email solution and just wants to add the account on the mobile client instead of a dedicated app

      Being closed like this IMHO is just to increase user retention

      • sajran@lemmy.ml
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        8 months ago

        E2E is their flagship feature and pretty much only selling point. I’m really not surprised they don’t allow to just disable it.