• brockpriv@sh.itjust.works
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    1 year ago

    I opened the mastodon app. I clicked to select a server and create an account.

    It gave me an error about timezones not included in the list.

    Then i remember i tried it 2weeks ago and i never took the time to troubleshoot it.

    I’m still unable to access mastodon

    • vis4valentine@lemmy.mlOP
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      1 year ago

      Report the bug to Mastodon (from the playstore or something) and try to use Mastodon through Tusky or another client. I use Tusky and is pretty good.

      • Voytrekk@lemmy.world
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        1 year ago

        That is still enough friction to prevent people from signing up. I didn’t sign up for a long time because trying to choose a server felt overwhelming. It wasn’t until they allowed more sign ups at mastodon.social that I gave it another try.

      • pollocks@lemmy.ml
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        1 year ago

        Therein lies the problem. A lot of people already get decision fatigue trying to choose a server and don’t get past the sign up. Assuming that they are still willing to try and use a third party app, you get to layer finding a good app that works reliably on top of that and learning how to use the app which will be significantly different from the website. There comes a point where it’s not tech illiteracy but a lack of time and interest spending hours how to use a service that is much harder to get into than its competitors.