• Abnorc@lemm.ee
      link
      fedilink
      arrow-up
      10
      ·
      10 months ago

      Before you ask a question, you must read the 10 page essay on how to ask questions. Asking questions is serious business after all, we can’t have people doing it incorrectly.

      • deaf_fish@lemm.ee
        link
        fedilink
        arrow-up
        4
        ·
        10 months ago

        Your sarcasm is on point but there are a limited number of people who can answer some questions. They get flooded and are answering questions on their own free time. So some people get left in the dust if they don’t follow the rules.

        It sucks but I don’t see a way around it.

    • Sanyanov@lemmy.world
      link
      fedilink
      arrow-up
      6
      ·
      edit-2
      10 months ago

      Written in a typical rude condescending hacker speak.

      Let’s call it for what it is - it’s more of a frustration vent than a guide. And this approach will certainly not make these people read through.

      There are always way more polite ways to put it, like:

      “Most of the questions you face about software are replied to by unpaid volunteers taking spare time to help you - thereby, the more effort you’ll put into properly filing the issue, the quicker you’ll get a response. Here are main points that we may need in order to help with your problem, and a way to obtain all information required”