• DoctorTYVM@lemmy.world
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    1 year ago

    Yes, it’s a huge problem. New users are confused when they first get introduced. Ive been here for weeks and I still don’t understand everything. The explanations and infographics that have been made are a mess. It’s why there’s a certain kind of user that makes up the bulk of the site right now.

    Doesn’t help that the first attempts to explain it were basically denial that there was a problem and insulting people for not understanding.

    • Boz (he/him)@lemmy.one
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      1 year ago

      As a non-tech-savvy person, the confusion is real, lol. I am okay with just not really knowing what’s going on, and with asking questions or RTFM when I can find it, but that still puts me in the category of “comfortable in a highly technical environment.” People who are genuinely uncomfortable with technology and tech people are going to get a lot of culture shock.

      To be fair, I think it goes both ways. People who answer a question from the point of view of a software developer will, quite reasonably, feel hurt if they’re told their answer isn’t helpful. I think it might be good to have a dedicated “landing pad” community for helping new people get oriented, rather than leaving them to ask the nearest person, who might or might not be the best person to ask.