• DrMango@lemmy.world
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    1 year ago

    It’s this (the service charge) or they raise prices across the menu. Some people prefer this, some people prefer the added cost baked in.

    Personally I think the service charge is a little deceptive because you are hit with an unexpected expense at the end of your meal. Even if they’re very up front about the charge most people won’t be automatically calculating the 18% extra on whatever they’re spending, they’re just going to look at the price on the menu.