DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

    • enki@lemm.ee
      link
      fedilink
      English
      arrow-up
      4
      ·
      1 year ago

      Yeah, let me know how to get GrubHub to even respond to a support request for an order that never arrived, much less refund me and then you can tell me GrubHub is better. I had an order that was never delivered on Sept 23 and GrubHub has still not responded to or refunded me. At least with Doordash or UberEats I can get issues with my order addressed almost immediately.

        • enki@lemm.ee
          link
          fedilink
          English
          arrow-up
          1
          ·
          1 year ago

          I did that. There were no options, just a dialogue saying they had refunded me a couple dollars for a price mismatch. But no button to report an issue on the app or web, no chat, no email or phone number. Just a Contact Us form that I filled out and submitted with all the information nearly a month ago, and no one from GrubHub has reached out. I finally just did a chargeback a couple days ago.

    • PrincessLeiasCat@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      Huh, good to know, thanks. I don’t use those services often now that Covid is going away, but if I need to again it’s good to know that one isn’t as quite as shitty.

    • rambaroo@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      Yeah this is why I only use GrubHub now. I still tip well cause I appreciate people who bring me food and I can afford it.