We have heard you. We apologize for the confusion and angst the runtime fee policy we announced on Tuesday caused. We are listening, talking to our team members, community, customers, and partners, and will be making changes to the policy. We will share an update in a couple of days. Thank you for your honest and critical feedback.

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    • uranibaba@lemmy.worldEnglish
      3·
      1 year ago

      Let’s say that you are right, one should always look at each company you are buying a service from, before buying said service.

      How do you even go about knowing if a company is doing something like this? Where do you start?

      At what point have you done your due diligent, and can assume that, yes, I will still have the same contract tomorrow as I had today?