In theory yes, and I’ve had a few zealous support engineers there do their absolute damn best to fix cloudformation infra issues. But there’s only so much they can do because the template was probably written by a 3rd party vendor (if it was how you can set up said vendor solution using AWS native features) or a consultant who fucked off to other projects.
Shouln’t AWS do this?
In theory yes, and I’ve had a few zealous support engineers there do their absolute damn best to fix cloudformation infra issues. But there’s only so much they can do because the template was probably written by a 3rd party vendor (if it was how you can set up said vendor solution using AWS native features) or a consultant who fucked off to other projects.