Transcript

A wafrn woot (post) by @tinker@infosec.exchange saying “Microsoft Authenticator needs me to validate with Authenticator in order to log in with Authenticator to use it to authenticate another app with Authenticator. Here is the app telling me to open itself to validate itself with itself. #infosec #iHateComputers” It has a screenshot showing the microsoft authenticator app.

  • Tash@lemmy.world
    link
    fedilink
    English
    arrow-up
    82
    ·
    2 months ago

    Pretty sure you have another device registered with Authenticator here, and it is asking you to verify against that.

    It would be bad if somebody could just steal your username/password and then register their own MFA, right?

    • DarkSirrush@lemmy.ca
      link
      fedilink
      arrow-up
      10
      ·
      2 months ago

      So i recently had this happen. I set up Microsoft authenticator on my phone, found out our IT team wants us to use Google authenticator for some reason, hit the disconnect from device button… And got an infinite loop of being redirected to the Microsoft app, and clicking the “cant access” button brought me back to… The Microsoft authenticator app.

      Had to ask IT to delete my 2fa on their end and try again.

    • ByteWelder@feddit.nl
      link
      fedilink
      English
      arrow-up
      4
      ·
      2 months ago

      This happens when your Microsoft account password is externally managed by your employer. If the password is changed externally, then authenticator needs to re-authenticate… with itself.

  • Broadfern@lemmy.world
    link
    fedilink
    English
    arrow-up
    39
    ·
    2 months ago

    This is why I hate passkeys and authenticators (as mandatory requirements). The moment I lose my phone I’m just completely fucked with no recourse, in actual use case.

    • Limonene@lemmy.world
      link
      fedilink
      English
      arrow-up
      21
      ·
      2 months ago

      I use andOTP for two factor authentication. It’s free and open source, and available from the F-Droid app store. It allows you to backup your cryptographic keys in plaintext, with a password, or asymmetrically encrypted using OpenPGP. I keep my backups in a fireproof safe on two flash drives.

      • Broadfern@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        ·
        2 months ago

        Thank you for the resources, I’ll be sure to check them out.

        Unfortunately I’m still on iOS atm (hoping to switch to Android -> GrapheneOS down the line, when I have the finances), so I’m stuck trying to find something that’ll work between that and my Linux desktop, with GoogleAuth being my primary OTP app.

        Cursory Internet search suggests something called 2FAS for mobile so I’ll see if it’s a cross platform option. I actually didn’t know non-corpo authenticators existed until today so it’s an exciting path to explore. /gen /pos

        • vodka@lemm.ee
          cake
          link
          fedilink
          arrow-up
          4
          ·
          2 months ago

          I would highly recommend Ente Auth for 2FA on iOS devices.

          It allows for export to a file that you can then import into other apps. You can also use their own sync service.

          Personally I use Ente Auth on iOS and Aegis on Android. Both support backups to files (I back up to my own nextcloud) and imports from each other. I could just use Ente Auth on my android devices too, but I just prefer Aegis.

    • CosmicTurtle0@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      18
      ·
      2 months ago

      You’re supposed to have backups for MFA. Though for passkeys (specifically ones for yubikey) are really hard to backup.

      I am not always going to remember to register my primary yubikey and my two backups that are physically never together.

        • CosmicTurtle0@lemmy.dbzer0.com
          link
          fedilink
          English
          arrow-up
          3
          ·
          2 months ago

          I’ve started employing one physical hardware token as my primary means of MFA and a TOTP or backup codes if the website provides them.

          I have two backup hardware tokens (so three total) but it’s become impractical to keep them all in sync. And not all websites support multiple hardware tokens.

          My initial idea is to have a key locked at home in the event that I lose my primary key. The third was just a spare I got at work.

          Also the number of websites that don’t have proper MFA that really should amazes me.

          E-Trade has that shitty symanticVIP MFA. My primary bank still does cell phone MFA with no plans to do TOTP.

          Honestly, the bare minimum should be TOTP.

          And remember kids: passkeys by themselves are not MFA.

    • TrickDacy@lemmy.world
      link
      fedilink
      arrow-up
      10
      ·
      2 months ago

      Yeah I had a beautiful moment trying to use Google’s find my phone feature in another country when it asked me to use MFA on…my fucking phone. Turned off Google MFA forever after that near nightmare. Luckily another kind tourist found and turned in my phone to the nearest worker at the place I was visiting

      • hdnsmbt@lemmy.world
        cake
        link
        fedilink
        English
        arrow-up
        5
        ·
        2 months ago

        Yeah, I also had a beautiful moment trying to use Google’s find my phone feature in another country when I didn’t know my password. Used “password123” after that near nightmare.

        Security works best when it’s really easy to get into my account even though I don’t remember my credentials.

          • hdnsmbt@lemmy.world
            cake
            link
            fedilink
            English
            arrow-up
            3
            ·
            2 months ago

            No, it’s not the same thing at all. It’s an analogous thing. Reducing account security because you lost your credential isn’t very smart and that’s the common denominator in both examples.

            • federal reverse@feddit.org
              link
              fedilink
              English
              arrow-up
              6
              ·
              2 months ago

              The commenter above you had lost their phone and was supposed to log in using this same phone.

              They only got access to the account again due to chance, i.e. someone else found their phone.

              (There likely is some sort of backup mechanism, but apparently it’s sufficiently well hidden.)

              • hdnsmbt@lemmy.world
                cake
                link
                fedilink
                English
                arrow-up
                2
                ·
                2 months ago

                Yeah, I read the story, so I’m aware of the plot.

                My comment was aimed at removing MFA completely because OP had a problem once. That is a bad idea and I expressed that by making a joke about using a very bad password because I couldn’t remember my actual password which is also a bad idea.

                Google (as any other provider) used the phone option for MFA first because that’s what OP had been using multiple times before they lost their phone. OP wasn’t “supposed to log in using the same phone”, Google just offered the default way that had been used before. OP didn’t see the other login options and went on the internet to tell everybody how stupid Google is and proceeded to smugly proclaim they removed MFA entirely due to Google’s stupidity which inadvertantly revealed OP’s less smart decision I made fun of.

                The “Try another way” option is literally right below the input field and one of two links displayed at this point (try it out, go to google.com in a private window and enter your password. The other link is “Resend it”.). It’s not hidden at all and OP had more choices than a stranger finding their phone but they never realized it. But again, that’s not my point. My point is that removing MFA because you had trouble logging in without your phone one time is a bad idea which is why I made a joke about that.

                • TrickDacy@lemmy.world
                  link
                  fedilink
                  arrow-up
                  6
                  ·
                  2 months ago

                  Yeah you know everything, asshole. Including when my story occurred and that nothing has changed about the UI since. You also know that panicking that your trip being ruined by a lost phone is no reason to have trouble using a shitty UI which is so densely created that it mirrors the post we are commenting on.

                  The way you said everything in this thread assures everyone you’re a prick. I’m glad you feel so good about it though

              • Trainguyrom@reddthat.com
                link
                fedilink
                English
                arrow-up
                1
                ·
                2 months ago

                Google has really good support for backup 2FA and will actually nag users to add backup methods from time to time. Add another account or your partner’s account as a backup method yesterday if you don’t have any backup 2FA

        • TrickDacy@lemmy.world
          link
          fedilink
          arrow-up
          6
          ·
          2 months ago

          No the best system is if you try to find your phone without having your phone, a cybernetic lifeform should track you down and rip your spine out for trying to find your phone. Then some dipshit on the Internet without a shred of humanity can feel smugly superior about it

          • hdnsmbt@lemmy.world
            cake
            link
            fedilink
            English
            arrow-up
            1
            ·
            2 months ago

            some dipshit on the Internet without a shred of humanity

            Fuck right off, buddy. You confessed to making dumb security choices on the internet and got mocked for it, yeah. This has nothing to do with “oh the humanity!”

        • TrickDacy@lemmy.world
          link
          fedilink
          arrow-up
          3
          ·
          edit-2
          2 months ago

          I guess using strong and unique passwords on every account is the mark of a moron but true genius? That’s a company with some of the supposed best engineers in the world who needs you to have your fucking phone to find your fucking phone. What a great system! All hail Google and flawless security practice!

          • hdnsmbt@lemmy.world
            cake
            link
            fedilink
            English
            arrow-up
            1
            ·
            2 months ago

            Believe it or not, the best engineers in the world can’t help if you lose your backup codes. You know, the ones that you can use when you need MFA but don’t have your phone? Removing MFA because you had trouble one time “is the mark of a moron but true genius”.

            • TrickDacy@lemmy.world
              link
              fedilink
              arrow-up
              4
              ·
              2 months ago

              Believe it or not, some people are only better with their security practices than 99.99% of humans instead of 99.999%. pfft, total idiots, right? Now let us pretend we are 100% muahahhahah so smart

              • hdnsmbt@lemmy.world
                cake
                link
                fedilink
                English
                arrow-up
                1
                ·
                2 months ago

                I have no idea what you’re trying to tell me, sorry. I do assume it was something totally devastating, though, so consider me totally devastated. You can stop the hostility now, I just made a joke at your expense, it’s not a big deal, honestly.

                Also, I highly recommend reactivating MFA on your account. It’s a good thing to have, generally. Yeah, it can suck when it doesn’t work but now you know how hard it is for someone unauthorized to get into your account.

                • TrickDacy@lemmy.world
                  link
                  fedilink
                  arrow-up
                  2
                  ·
                  2 months ago

                  There are multiple other security measures in place on my account thanks.

                  It does seem like you were a little upset by my joke. Probably because the imagery of a Terminator coming to kill a person over a find my phone request is an actual joke. Not just sarcasm designed to shame someone. Whatever, jerky weirdo.

      • Trainguyrom@reddthat.com
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 months ago

        This is where you’re supposed to run the find my phone from another device where you’re already signed in, such as your laptop at the hotel room. Or alternatively have one of your partner’s accounts as a backup 2FA method since your partner probably didn’t lose their phone at the same time.

        If anyone can sign into the account and lock the phone as lost with just a username and password then the moment your username and password are breached/guessed your entire account is as good as gone

        • TrickDacy@lemmy.world
          link
          fedilink
          arrow-up
          1
          ·
          edit-2
          2 months ago

          A lot of people here are treating me like I’m stupid when my only point really is that Google knows the one way I cannot recover my phone was with the phone itself so it’s not a smart design to offer that. Carrying more devices isn’t a real option either, so I get that technically it’s possible, but smarter people than I should’ve come up with something better by now. No one can carry or afford a backup phone.

          • Trainguyrom@reddthat.com
            link
            fedilink
            English
            arrow-up
            1
            ·
            2 months ago

            It’s ultimately the challenge that 2FA is a combination of 2 of the following: something you have, something you are, or something you know. Or as a Cisco security engineer once put it in a talk, a combination of something you’ve lost, something you’ve forgotten or something you were at one time but are no longer.

            Ultimately, authentication sucks and there’s really no better way to do it for individuals than just having multiple backup methods, which of course is more opportunities for account compromise. It’s a lose-lose-lose situation

    • Wahots@pawb.social
      link
      fedilink
      arrow-up
      7
      ·
      2 months ago

      I broke my phone, and this actually happened to me. Google had set my old broken phone as a default passkey without my knowledge, back when they were rolling it out. My sim card was retrievable, so I used SMS to get in after my password. Turns out, that’s not good enough. It took me days to get into my idiotic accounts (including Google authenticator for work) because of all the security hoops, even with backup codes, password managers, and a SIM card.

      My saving grace was Firefox Sync, which allowed me to get into Microsoft accounts and slowly start unwinding Google’s insane requirements.

    • Midnight Wolf@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      2 months ago

      I use vaultwarden (passwords, mfa, etc), which moves the point of failure from a device I hold and am at constant risk of dropping, to the server it’s running on that has no risk of being dropped. There are people that will scream ‘you shouldn’t store mfa with your passwords’ but if someone already breaches my vault then I have WAY bigger problems, so the argument is moot. Just secure your shit correctly and it’s nbd.

      Then it becomes a case of data safety and integrity, so raid, snapshots, encrypted backups on and off-site, having those encryption keys accessible in a physical form near the server for recovery…

  • BlessedDog@lemmy.world
    link
    fedilink
    arrow-up
    35
    ·
    2 months ago

    Currently doing an internship at an establishment with 1300+ users using Microsoft authenticator (required by policy). The amount of times I’ve had this same issue is insane. Worst part is, when we provision someone with a new company phone, they have to go to the Google play store to download Microsoft authenticator. The play store however, requires a google login to download apps, but the users cannot log in to their company Google account without authenticator, creating a circular dependency. This unintentionally means every employee HAS to have a personal google account to set up their company google account… Stupid as hell.

    • federal reverse@feddit.org
      link
      fedilink
      English
      arrow-up
      22
      ·
      edit-2
      2 months ago

      Why not just install the Authenticator APK some other way initially? Just give people a download from some random server you control.

    • rdri@lemmy.world
      link
      fedilink
      arrow-up
      5
      ·
      2 months ago

      Logically it should be perfectly fine to install authenticator app on a personal device, if that suits the user. 2FA adds security to the password, but the password itself is not meant to be known by anyone else, including any other employee or any other company owned device.

      Also, you can enroll mobile devices to Intune and have the authenticator app installed before the employee receives it.

    • exchange12rocks@lemm.ee
      link
      fedilink
      English
      arrow-up
      4
      ·
      edit-2
      2 months ago

      One of the main feature of MS Authenticator is native integration with the MS authentication system. Aegis doesn’t have such integration

      • rbamgnxl5@lemm.ee
        link
        fedilink
        arrow-up
        2
        ·
        2 months ago

        That’s kind of the point…

        The less of their stuff I have in my life, the better.

        funny to me when people are like “I need that integration to automatically approve all auth requests because typing that six digit number in is JUST TOO MUCH MAN!!!”

      • Trainguyrom@reddthat.com
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 months ago

        I’ve honestly found in my professional experience that Microsoft Authenticator has random times it just fails to register (usually on iPhones specifically) as well as other occasional problems which are annoying as heck when you’re just trying to get someone signed in. Personally it just seems a lot cleaner to just use a TOTP 2FA and call it a day, but for end users I’ll stick to the company line and direct them to Microsoft Authenticator

  • Robust Mirror@aussie.zone
    link
    fedilink
    arrow-up
    16
    ·
    2 months ago

    This isn’t a Microsoft issue. This is a stupidity issue. Any authenticator you add 2 factor to, and then put the 2 factor in that same app will do this.

  • Oxysis/Oxy
    link
    fedilink
    English
    arrow-up
    12
    ·
    2 months ago

    I had an issue with this a few weeks ago, my old phone the charging port broke and I couldn’t get back into it. On my new phone it needed me to use the authenticator to log in to the authenticator. Made it my uni’s problem to solve the authenticator paradox

    • LifeInMultipleChoice@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      4
      ·
      edit-2
      2 months ago

      Usually a simple fix on their end. Verify something like your school ID, go to the O365 admin portal remove the old phone (don’t have to) and send out a QR code to scan on the new phone. Depending on security measures you can assign a sms message code but many insurance companies have made requirements to phase those out. Sucks, because I liked those better, but I guess risk analysis was higher with them.

      One thing I did notice though was tokens in the authenticator app would carry over to new phones, where RSA securID tokens usually would not because they were tied to an ID number on the device. But those are just as easy to manage, but they will definitely piss people off. Now the Comp Portal app in government contracts, those are a bitch. You can spend an hour redoing everything just because a user forgot their password and all the apps aren’t linking the authenticator token with the portal.

      • Trainguyrom@reddthat.com
        link
        fedilink
        English
        arrow-up
        2
        ·
        2 months ago

        Usually a simple fix on their end. Verify something like your school ID, go to the O365 admin portal remove the old phone (don’t have to) and send out a QR code to scan on the new phone.

        It’s even easier than that. There’s a handy “reset MFA” button in the admin portal which deletes all existing MFA methods for the M365 account and prompts re-enrolling into MFA on the next user sign-in. It’s honestly the cleanest approach since one could potentially have old MFA methods saved for the account, so resetting cleans all of them up

  • TankovayaDiviziya@lemmy.world
    link
    fedilink
    arrow-up
    6
    ·
    2 months ago

    There are plenty of FOSS authenticator apps that can authenticate Microsoft account hassle free. I have been using one for years now.

  • Zorque@lemmy.world
    link
    fedilink
    English
    arrow-up
    6
    ·
    2 months ago

    The steam app does this. Like, not in a fucked up useless way, but it still requires that you authenticate with its own pop up.