Some people have taken "as much space as you need" too literally.

Too many users abused unlimited Dropbox plans, so they’re getting limits::Some people have taken “as much space as you need” too literally.

        • Mane25@feddit.ukEnglish
          50·
          1 year ago

          Why, you know there isn’t mythical endless and free source of crab legs right?

          If there’s not then they have no business selling an unlimited supply of it.

          Nobody should reasonably think there is. “Endless” is advertising.

          Where I’m from services should be as advertised, legally so.

        • accideath@lemmy.worldEnglish
          23·
          1 year ago

          Yea but all you can eat buffets have a clear limit: The stomach size of the guests. It’s not an unlimited dinner. It’s specifically limited to the amount you can eat. (Besides that, a lot of all you can eat places have a time limit of an hour or sth).

          If dropbox or google offer unlimited storage, then it’s only reasonable to use that storage. After all, that’s what you signed up for. It’s not abuse if they tell me it’s okay beforehand. As long as the terms of service don’t specify a limit, there is none. And if the terms of service do specify a limit, then unlimited is false advertising. If they don’t want you to use as much data as you like, they should have called it the 20TB plan or whatever they see as reasonable.

          A way to offer unlimited storage but “cripple” it enough, so users won’t fill your server quicker than you‘d like, would be to only allow a certain size of uploads per month. So you have unlimited storage but you can only upload, say, a 100GB a month. That way, it‘d take almost a year to fill up a Terabyte and you can still claim unlimited storage. That would of course also cause backlash but you could technically still offer unlimited storage.

                • PoopingCough@lemmy.worldEnglish
                  11·
                  1 year ago

                  Why do you get to decide what is reasonable? I could see pro videographers shooting in 4k easily hitting that mark just doing their job. You’re acting like this was a case of trolls ruining it for normal people when you have literally zero evidence that it wasn’t people just using it how they were told it could be used. If you have bad actors abusing your system, the solution is to remove the bad actors, not punish everyone else for thinking you weren’t lying.

        • nous@programming.devEnglish
          31·
          1 year ago

          What is not reasonable then? Everyone would have their own ideas of what is reasonable. Why advertise anything as unlimited when it is not? Having a limit in their advert let’s people know what they can use rather then being told randomly at some point that they have had too much.

          Advertisements should not lie about the product. They do it to get more sales, and then complain when it gets abused. You cannot have it both ways.

    • zepheriths@lemmy.worldEnglish
      50·
      1 year ago

      Unlimited is unlimited. It’s what was advertised. I am sorry Dropbox failed to look up the word before using it in marketing. The customers are using it as the advertising said it could be. Not the fault of the customer for using to product as intended.

        • unscholarly_source@lemmy.caEnglish
          8·
          1 year ago

          Then you know full well that just because they shouldn’t take all the crab legs doesn’t mean they don’t/won’t take them all. If I go for crab legs and none are available, I’ll blame Mandarin and give them a crappy review. People will be people. Can’t blame them.