misk@sopuli.xyz to Technology@lemmy.worldEnglish · 3 months agoHP ditches 15-minute wait time policy due to 'feedback'www.theregister.comexternal-linkmessage-square46linkfedilinkarrow-up1437cross-posted to: technology@beehaw.orgnews@lemmy.world
arrow-up1437external-linkHP ditches 15-minute wait time policy due to 'feedback'www.theregister.commisk@sopuli.xyz to Technology@lemmy.worldEnglish · 3 months agomessage-square46linkfedilinkcross-posted to: technology@beehaw.orgnews@lemmy.world
minus-squarespaghettiwestern@sh.itjust.workslinkfedilinkEnglisharrow-up66·3 months ago“We’re always looking for ways to improve our customer service experience.” LOL!
minus-squareY|yukichigai@lemmy.sdf.orglinkfedilinkEnglisharrow-up9·3 months agoTechnically they aren’t lying: their subjective experience is much better when they don’t have to deal with customers.
minus-squareChickenLadyLovesLife@lemmy.worldlinkfedilinkEnglisharrow-up4·3 months ago“… so we can be sure to avoid ever actually implementing them.”
“We’re always looking for ways to improve our customer service experience.”
LOL!
Technically they aren’t lying: their subjective experience is much better when they don’t have to deal with customers.
“… so we can be sure to avoid ever actually implementing them.”