2 pizzas, a small order of breadsticks, and wanted to splurge and get cinnamon sticks.
Pizzas are a “Buy one get one deal!” at 13 bucks a pizza. Figured what the hell, I’ll splurge on desert then with the deal. Get to checkout… hold on a minute… 50 dollars for pizza?! Wait a minute 80 dollars after fees and taxes?!
Usually I only use Doordash for finding something, then I order direct from the store. I just saw the sweet “buy one get one” deal and thought eh, fine I’m here. Right, that’s why I stopped using door dash. I’m not spending 80 dollars on freaking pizza. I’ll just go pick it up and spend a quarter of that price.
At least I would have saved the $3 dollar delivery fee. Phew. Thanks DoorDash.
The one thing I will say positively about DoorDash is that when something is wrong with the order, it is really easy to report it and receive fair credit in the app instantly.
I’ve been trying to order directly more often, to avoid fees and tips, and if something is wrong it’s almost always a hassle to get any kind of credit without going back to the store in person. I barely want to go in the first place, so having to go back just to get $3 doesn’t really make sense.
That’s their model, they make everything easy and take the loss. But after everyone started using them, they can do whatever they want.
I remember 10 years ago a collegue is telling me that that Amazon was great. You order something, it arrives and if there is an issue with the order, you can order a replacement by yourself and it will arrive before even you returned the first item. Few weeks ago I had an issue with an order and you need to contact the customer service for a solution. Chat was not working, you can request a call back but it wasn’t working either, they give you a number to call but it isn’t working. 4 years ago it was much easier to contact them.
Agreed. At some point in your life, time becomes the biggest luxury, so I very much prefer spending a couple of extra bucks on higher quality stuff to the hassle of returning cheaply made junk.