They’re supposed to work as an adaptor/buffer/filter between the technical side and the non-technical stakeholders (customers, middle/upper management) and doing some level of organising.
In my 2 and a half decades of experience (a lot of it as a freelancer, so I worked in a lot of companies of all sizes in a couple of countries), most aren’t at all good at it, and very few are very good at it.
Some are so bad that they actually amplify uncertainty and disorganisation by, every time they talk to a customer or higher up, totally changing the team’s direction and priorities.
Mind you, all positions have good professionals and bad professionals, the problem with project management is that a bad professional can screw a lot of work of a lot of people, whilst the damage done by, for example, a single bad programmer, tends to be much more contained and generally mainly impacts the programer him or herself (so that person is very much incentivised to improve).
They’re supposed to work as an adaptor/buffer/filter between the technical side and the non-technical stakeholders (customers, middle/upper management) and doing some level of organising.
In my 2 and a half decades of experience (a lot of it as a freelancer, so I worked in a lot of companies of all sizes in a couple of countries), most aren’t at all good at it, and very few are very good at it.
Some are so bad that they actually amplify uncertainty and disorganisation by, every time they talk to a customer or higher up, totally changing the team’s direction and priorities.
Mind you, all positions have good professionals and bad professionals, the problem with project management is that a bad professional can screw a lot of work of a lot of people, whilst the damage done by, for example, a single bad programmer, tends to be much more contained and generally mainly impacts the programer him or herself (so that person is very much incentivised to improve).