“Unfortunately, the coverage you paid for doesn’t extend to any situation where there is water in, on, or around your home,” said Pat Treacy, a claims adjuster at Countrywide Mutual Insurance who informed the Colemans that their policy had actually been voided the moment they first filled their bathtub or ran water from their sinks. “It’s industry standard, I’m afraid. Houses just aren’t meant to get wet. No insurance company anywhere would take on that kind of liability. If it’s possible to prove the house remained dry during the storm, and it just sort of fell down on its own, then maybe a case could be made for approving your claim.” Treacy went on to wish the Coleman family well and said he would keep an eye out for them on GoFundMe.

  • mysoulishome@lemmy.world
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    8 hours ago

    It’s funny but I still have PTSD from working cat events and having to tell 100 people that homeowners’ insurance doesn’t cover flooding. Probably sounds like nothing to you but It’s emotionally exhausting and insurance policies have to be written so plenty of money is paid out showing that customers are getting value out of being insured, but not so much that the company goes bankrupt.

    • halcyoncmdr@lemmy.world
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      7 hours ago

      insurance policies have to be written so plenty of money is paid out showing that customers are getting value out of being insured, but not so much that the company goes bankrupt.

      A reminder that insurance is just profit driven socialism in a mask.

    • Jo Miran@lemmy.ml
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      7 hours ago

      To be fair, it isn’t far from the truth. A lot of people have insurance and think they are covered not knowing that flood insurance is separate.

      • EldritchFeminity
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        7 hours ago

        Came in here to say something similar. I hear that you basically can’t get flood insurance in my hometown anymore thanks to the risk now due to climate change.

        • Che Banana@beehaw.org
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          3 hours ago

          When we lived in Charleston SC in the early 2000s we had a wake up call because due to USA corps of engineers new zoning we were in a flood zone, and were forced to purchase National Flood Insurance, this was apart from all other and could not be part of your escrow payment. 1x per year, 2k+ payment you had to pull out of your ass.

          • Baggins@beehaw.org
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            1 hour ago

            And I bet there are more than a few that don’t have it, but expect the gubmint to pay.