I asked a relative to look for RealVNC on the Play Store and install it. Once they were done, I asked them to fulfill a basic task inside RealVNC and they were really confused by my instructions. I took a look at their phone, lo and behold, they had installed a different app. I asked them to repeat the install procedure while I watched. They punched in “realvnc” in the search box, two identically formatted results appeared. Their finger instinctively clicked the Install button on the top result. It was an ad. 🤦♂️🤦♀️🤦
Is that really the average user? Especially not having internet service at home? I can reluctantly but relatively easily believe the “no computer” bit but, average or not, I don’t think I know anyone without some kind of non-mobile Internet.
To this average person, they have an unlimited plan because that’s what they sell you in the carrier store, and they go do a quick cost benefit and go “nah I don’t need to pay for another internet plan for my home when I have unlimited data on my phone” Mobile data has gotten good enough and cheap enough that they don’t have to care really.
I agree its very hard for us in tech to imagine. I had a similar discussion with one of my colleagues in IT who was in a similar state of disbelief (in this case it was a person who was recently fired who had been with the company for over 25 years and used his work email for a bunch of personal accounts because he “doesn’t have a personal email” a couple of us pointed out some of the thought processes and cost/benefit analysis one might make that can lead to that point)