Hello Mozilla Connect Community, I’m Chance York, a User Researcher on the Firefox User Research team. I’m reaching out because our team has created a survey to gather opinions on a handful of browser features, some of which were suggested previously on Mozilla Connect. Your feedback on this survey...
Presumably if people don’t care, they don’t fill in the survey.
That’s not what I said. People care about the survey and they do a favor to Mozilla with it. And if a question does not have the answer they want to give, then it becomes a problem. It’s a different scenario than what you were saying.
But yeah, this design has worked well for many other surveys, so presumably it’ll work well for this one. They’re the experts :)
With that attitude and without acknowledging a problem, it won’t get better. If they were the experts, then they wouldn’t need a survey. But its easy to discredit any credit with that dumb argument.
That’s not what I said. People care about the survey and they do a favor to Mozilla with it. And if a question does not have the answer they want to give, then it becomes a problem. It’s a different scenario than what you were saying.
With that attitude and without acknowledging a problem, it won’t get better. If they were the experts, then they wouldn’t need a survey. But its easy to discredit any credit with that dumb argument.
They’re the experts in survey-taking, not in knowing what the users want - the users are experts in that. Hence the survey.
That remark was basically a reformulation of and agreeing with your “But, who am I…”