Even though our computers are now better than 15 years ago, they still malfunction 11%–20% of the time, a new study from the University of Copenhagen and Roskilde University concludes. The researchers behind the study therefore find that there are major gains to be achieved for society by rethinking the systems and involving users more in their development.
Do they include “fighting with anti patterns and dark patterns” as broken? It’s pretty insane how much misalignment there is between what most people want their computers to do and what the companies want people to do, which seems to largely be “look at ads literally everywhere”.