• slaacaa@lemmy.world
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    3 个月前

    I work at a big EU company, MS top partner / strategic account etc. We wanted to implement MS Dynamics CRM in one of our newer business lines, we barely got a reply to our official emails.

    After some informal discussions, we were told that salespeople are now only incentivized to sell Copilot, so they don’t really bother with the rest.

    If MS is overinvesting to ride the AI hype as a middle man, while letting their core business capabilities (Windows and Office) decline, they will be in trouble in the long term.

    • Optional@lemmy.world
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      3 个月前

      To be fair, you can be their Platinum Ultra Tier Level Partner or whatever, and they’ll still not reply to you for a week. And when you get the reply it looks like it was written by ChatGPT anyway, and says nothing.

    • Bobby Turkalino@lemmy.yachts
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      3 个月前

      Wow you just shined a ton of light on a problem my company had. We wanted to implement a medical imaging system from one of their subsidiaries, and it took an average of 3 months for the salesperson to respond to EACH of our emails

    • ripcord@lemmy.world
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      3 个月前

      Sounds like a really good opportunity for competitors to sweep in and start attacking

    • supersquirrel@sopuli.xyz
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      3 个月前

      If MS is overinvesting to ride the AI hype as a middle man, while letting their core business capabilities (Windows and Office) decline, they will be in trouble in the long term.

      They aren’t just overinesting in AI, they are foreclosing the future of programming and software design as a prestigious, respectable and valuable career.

      It doesn’t matter if the AI works or not, it just matters that programmers sat there and took it because they thought they were special and the ruling class would never betray their trade.

      Well here we are kids if you want a realistic career that will pay the bills dont follow your heart and go into programming and computers, that is a passionate hobby you shouldnt expect to be highly paid for it. Go into the trades, anywhere else, programming as a career is fucked (and again it has nothing to do with whether AI works or not).

    • MonkderDritte@feddit.de
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      3 个月前

      There’s the slight hope that decreased service additionally to the bad reliability leads some governments to look for alternatives.