• some_guy@lemmy.sdf.org
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    3 months ago

    Had someone verify that wifi was working because he could see his neighbors’ networks. Airplane Mode was enabled. Dunno what he thought he saw.

    Same thing with a colleague. The guy told him that he was definitely connected to wifi. It took a lot of probing to confirm that wasn’t true.

    Some people just can’t provide valid feedback nor follow simple instructions. I kinda feel like those individuals shouldn’t be allowed to use computers to do their jobs. If you can’t master just pass the basics, sorry. Here’s a pencil and a pad of paper. You can either work the longer way or you can consciously put in the effort to learn this stuff enough for us to help you when you need it.

    My own father, who had a doctorate in mechanical engineering: “Now click the Apple menu.” “What’s that?” “It’s the menu that’s an Apple logo in the top left corner of the screen.” “I don’t have that.” “Yes, you definitely have that.” “No, I don’… oh there it is.”

    I’m not calling anyone stupid. More that I’m saying people convince themselves that they can’t learn and then shut down.

    • CanadaPlus@lemmy.sdf.org
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      3 months ago

      I think that’s the trick, right? 1% of a perfectly normal person’s attention looks a lot like a really dumb person. This certainly goes for tech, but also for any number of other fields.

      • some_guy@lemmy.sdf.org
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        3 months ago

        Insightful. I was commenting about a VIP wrt a power dialog on a mobile device and posited that the reason they didn’t understand a thing must be that they don’t read before dismissing it. I would even say that’s half of 1% of their attention and that makes complete sense. The other 99.5% is focused on the things they consider more important.

        • 𝕸𝖔𝖘𝖘@infosec.pub
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          3 months ago

          Had they read the message, it would have saved them a lot of time waiting for the solution that would have been near instantaneous otherwise. But their 0.5% is more important to them than your 99.5%. Hopefully they’re really good at bringing money into the company, because their ability to save labor money for the company is abysmal.

          • some_guy@lemmy.sdf.org
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            3 months ago

            Hopefully they’re really good at bringing money into the company, because their ability to save labor money for the company is abysmal.

            I was asked to drive 80m to reboot a device when I’d said the previous day that rebooting would fix it (it was a phone; there’s almost no real troubleshooting on the platform). I kept quiet about how financially irresponsible the request was. When I got there, the phone was already turned off for other reasons. At least I got to listen to podcasts while I drove there and back.

                  • nyan@lemmy.cafe
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                    3 months ago

                    I’m aware that he probably meant miles, but he still used the wrong abbreviation (should have been mi). Gotta be careful about that kind of thing, although I’m not sure what the tech anecdote equivalent of the Mars Climate Orbiter would be. Someone taking it too seriously, like I’m doing here, probably. 😅

        • lad@programming.dev
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          3 months ago

          To be fair, sometimes the message appears unexpectedly right where you were going to click, and you dismiss it without being able to read.

          Maybe some messages should really appear with a dismissal button disabled for several seconds

    • WeirdAlex03@lemmy.zip
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      3 months ago

      I mean in fairness to the first one, on most systems it is possible to turn wifi back on without turning off airplane mode (there is in-flight wifi after all)