I have done this exactly once in my lifetime, two years ago. Maybe in another few decades, I’ll do it again, if I live long enough.

And yes, even if your name is Karen but you had a good reason to ask to speak to the manager, you can also reply

  • halfelfhalfreindeer@lemmy.world
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    1 year ago

    I’m sure everyone has had at least a couple of cases. For me it was when a bank employee performed a cash advance, which I have never, ever consented to in my life, and then claimed I had given her permission to do it. Read: she fucked up and blamed it on me. I requested the contact info of her supervisor, who had the audacity to suggest that it wasn’t a large sum of money and I should essentially suck it up. That branch manager got an earful and a half and a phone call from the competition bureau (which was great, because it usually takes multiple complaints for them to take action).

    Now this is the Karen-y part. Whenever a company that I’m a regular customer of does something morally wrong (as opposed to a mistake or a less than competent employee), I boycott them until, in my estimation, I’ve cost them 100x the sum of the initial disputed amount (I have substitute actions for cases that don’t have a clear dollar value). In this case I cancelled my credit products with them. My boycott is set to expire (i.e. reach the 100x mark) in February of 2024. The rationale behind this is that if 1% of consumers do it, it’ll no longer be worth it for them to continue the practice, and it gives you a satisfying end goal. You can’t boycott every company that wrongs you indefinitely - I only have a handful on my permanent blacklist - but I can make my peace with it if I know I’ve comfortably done my part.

    • waterbogan@lemmy.worldOP
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      1 year ago

      So basically the bank employee just gave out some of your money in cash to someone that rocked up and asked for it, without checking with you? Sounds like a fireable offence to me

      I wish I could use your boycott technique on one particular organisation but they are a government department :-(