• trevor
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      7 months ago

      You might’ve gotten an automated denial due to exceeding the standard threshold for refund eligibility. Make another request until it gets human intervention.

    • Dojan@lemmy.world
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      7 months ago

      They did this to me with Destiny 2 as well. Dragons Dogma II got refunded no questions asked though.

      Think playtime plays a factor, though for live-service games I honestly feel like it shouldn’t.

      • A_Union_of_Kobolds@lemmy.world
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        7 months ago

        I’m with you there. If for no other reason than the fact that they’re designed to keep you playing. It’s kind of like kicking the victim.